Scotty 0 Posted February 11, 2010 i just cut it at speed 4 and it is still wavy just not as wavy Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 11, 2010 sorry, Scotty I am out of answers.. your welcome, maybe and hopefully support can help you. Share this post Link to post Share on other sites
YadirellT 0 Posted February 12, 2010 Hi Scotty, If none of these solutions are helping, you can contact US Cutter support by submitting a ticket. We reply to these every morning. Submit a ticket with a description of the problem and steps you've tried, we'll work with you in testing your cuts. My recommendation would be to try using Sign Cut Pro, and cutting the default Sign Cut logo to see what the results are. But otherwise please contact us at support.uscutter.com Share this post Link to post Share on other sites
Scotty 0 Posted February 13, 2010 I submited my ticket. I got a reply last night. I tried eveything that was suggested. Nothing has worked. I replyed last night back about how nothing worked. And now waiting for another reply. Hopefully we can get this worked out. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted February 13, 2010 here is another option,, to see whether it is Flexi or your machine,, try Signblazer which is Free and or http://www.signcut.net/ and download their trial Free version. JUst my 2c Share this post Link to post Share on other sites
Scotty 0 Posted February 15, 2010 I don't think it is flexi because my other cutter works fine on it. But I am still going to try. I replyed to the uscutter support email Thursday night stating that I tired their ideas and they did not work. I still have not got a responce. Share this post Link to post Share on other sites
Scotty 0 Posted February 15, 2010 If the problem can not be fixed I will try to return the cutter and just save for a copam. Share this post Link to post Share on other sites
Scotty 0 Posted February 16, 2010 it would be nice if uscutter would reply to my email... Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 16, 2010 Do they work on Holidays?? Share this post Link to post Share on other sites
Scotty 0 Posted February 16, 2010 i have no idea. to be honest i just now remembered that it is a holiday. hopefully i can get somewhere tomorrow. i tried signblazer. it is having the same problems. Share this post Link to post Share on other sites
Scotty 0 Posted February 17, 2010 it turns out that my help ticket was "lost" i did everything yesterday on the phone with someone from support. i sent him pictures of the wave jagged lines. he said that the line were good. at this point i just want to return my cutter and get a copam... Share this post Link to post Share on other sites
Scotty 0 Posted February 18, 2010 I like how the uscutter support will not reply to any of my emails anymore... Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 18, 2010 call them! who are you emailing? even try pming them. Share this post Link to post Share on other sites
Scotty 0 Posted February 18, 2010 I call everyday. I was talking to howard Irwin. I'll try pming them. Share this post Link to post Share on other sites
Scotty 0 Posted February 25, 2010 is there another holiday im missing??? the last reply i got was friday the 19th. i have sent multiple emails since then and no reply. as of right now i am so disappointed with the uscutter support. when i call they just get off the phone with me and have them email them pictures of tests. which they reply a few times then just stop replying. right now all i want to do is return this cutter but i cant even do that because no one will help me..... Share this post Link to post Share on other sites
Scotty 0 Posted March 3, 2010 I'm calling again on Thursday when I have time and seeing their excuse is to why no one will reply to me. Share this post Link to post Share on other sites
nickyt 0 Posted March 6, 2010 Hello Scotty, If I may offer my opinion too? I was using a 60 degree blade and that happened to me (although not that bad!). I then tried 45 degrees which was much better. Also if you would try a different blade holder and blade (maybe from a plotter that definitely cuts straight??). I quite believe that the cutting implements could have some play in them, leading to this phenomenon. Please let us know how you went. Till then, good luck! Share this post Link to post Share on other sites
kfgreen 0 Posted March 9, 2010 I'm just seeing if there has been a new update to this. I just got my MH 871 cutter this week and got the same wavy lines. I used signblazer. Went through all the suggestions everyone else tried, including reading dozens of posts. Hope there is a solution. My sisters Cricut cuts straighter than this : )~ Hope there is a resolution to this for everyone that owns this machine. Share this post Link to post Share on other sites
Scotty 0 Posted March 26, 2010 Me and the us cutter team tryed everything possible to get it to cut right. It would just not cut correctly. I ended up shipping it back today. I am returning it and getting a copam. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 26, 2010 good choice you will love the copam - first thing you will notice is it is 3 times as heavy Share this post Link to post Share on other sites
Bogie 0 Posted March 26, 2010 Can't believe I didn't see this suggested - did you try using a different printer cable? It could have been that it was picking up interference. I'm a firm believer in decent shielding. Share this post Link to post Share on other sites
Ninja 16 Posted March 26, 2010 I hate that this post went unresolved! If there is a symptom, there is a problem and every problem has a solution.... ahhhh.. makes me crazy! I'd wish I could have gotten my hands on that machine. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted March 26, 2010 well Ninja, it looks like you can get your hands on it..... he is sending it back... Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 26, 2010 should have it in your hot little hands this week - how about posting what you find with it when it comes in? Share this post Link to post Share on other sites
