Cutter stops cutting, randomly slicing through the design, and waits?

[sjaguar13 0]

I am having a problem. When cutting a design, I can cut it several times. Then it gets half way through, randomly cuts through the design, the cutter just says "waiting" and the computer locks up. This happens with Vinyl Master Pro and Sign Blazer. I check the USB cable to make sure it's plugged in, restarted the cutter and the computer, and then I can get another design cut. After one more cut, though, it starts doing it again. I waste more vinyl that I use, and when I have to cut 400 decals, it takes for ever since every other one messes up and I have to restart. Any idea on what is going wrong?

[MZ SKEETER 4,708]

the cutter only has so much memory,  after doing a cut,    turn off your cutter and turn it back on,  or unplug the cable and plug it back in, before doing the next job. It's got to dump the data that is in it first, from the last order. before  the memory gets too full. I don't have that cutter, but the cheaper cutters are not made with as much memory as the more expensive cutters.   And trying to do 400 decals at one is way too much, Start with possibly 25. Depending on how big they are and if you are using weedlines on them. 25 maybe too many.  You will need alot more memory for that,  

[Jay2703 704]

I had similar issues with my PCut. I switched from a USB to  a Serial connection and the problem went away. If you do not have a serial port on your computer, you can buy a USB to Serial adapter.

Jay

[Guest HowardI]

Go into the windows device manager.  Open ports and double click the USB Serial device.  Click the port settings tab, then advanced.

Turn on the top 2 checkboxes on the right hand side.  Click ok.  Change the flow control to hardware.  Click ok.

Unplug and replug the cutter.  This should help the problem.  Also if you're using SignBlazer be sure to turn off all of the weed options.

Howard Irwin

Support Specialist

US Cutter

425-481-3555

888-298-8143

  - Option 2

[sjaguar13 0]

I am not doing 400 decals at once. I am doing 1 decal at a time, but I have to do it 400 times. It will cut it and be done. I tell it to cut it again, and it locks up half way through. I have already run into the issue where I send it a really big, complex design to cut and it runs out of memory, but I don't think this is it for 2 reasons. First, I only do 1 at a time, and it easily cuts some of them. Second, when it locks up, I have to reboot the computer and the cutter. When I go to cut it again, it could lock up right after rebooting and before it cuts a successful decal. The memory couldn't have been full.

As for the serial connection, my computer has a serial port, but the cutter doesn't.

I will try changing the settings and will see what happens.

[bizzytop 1]

sjaguar13, I had the same issue with my pcut about 3 wks ago.  My problem turned out to be static.  The roll of vinyl that i was using was causing alot of static, and since i have had my cutter for a little over a year and never had it grounded, I never had any issues until i started doing heavy volume.  Which in the past was not an issue since I would cut oncies and twocies and i would change rolls to a different color, so i never had the proble until i did a bunch of decals all at once.  I still do not have my pcut grounded but what i do now is run my hand through the roll as it is cutting to take the static off, i guess i could ground it and i would not have to do that, i just have not gotten around to grounding it.

[signman911 1]

I have the same problem seems like it happens  the same time

every year around this time I find it alot on a roll of black

don't know if it is a humidity problem or static

I had so much trouble the other day that i put a strip  of bounce in the roll

of black and finish my cut without issue  so i am thinking it might be static

[sjaguar13 0]

The top checkbox was already checked, so I just had to check the second one. I changed the USB cable and reduced the number of nodes in the vector file to make it less complicated. I went from 900 to 500 nodes. It was cutting okay for a while, but the same problems started happening.

The vinyl has a lot of static and will swing back and stick to the cutter's stand. Is there a proper way to do the grounding, or can I just attach a wire to the stand and then run it to something that's grounded?

[fasn8dave 0]

I was instructed to run a wire from one of the screws in the end of the stand to one of the screws under the right hand cover near the spindle...

That being said, mine got to where it would not even feed forward or backward without shutting down and rebooting.

Am I missing something here? Did the manufacturer not understand that Vinyl is prone to static? Is this ground breaking news?

Well I had to return mine - and then I started to feel like I just returned a table saw because the sawdust ruined it.... so I am working on getting my refund.

I should say this - I did not buy my cutter from US Cutters - this is just the only way to find people talking about it - I got it from cutter pros and they NEVER shipped me my entire order (tools, fencing, etc) - to the point that I actually gave up on receiving it.

This site and this company (Us Cutter) both have a great reputation. I'll be hanging around more frequently, only now I'm going to be moving over to the "Roland Cutter" boards.

Thanks for listening!

[locknload1 17]

I was instructed to run a wire from one of the screws in the end of the stand to one of the screws under the right hand cover near the spindle...

That being said, mine got to where it would not even feed forward or backward without shutting down and rebooting.

Am I missing something here? Did the manufacturer not understand that Vinyl is prone to static? Is this ground breaking news?

Well I had to return mine - and then I started to feel like I just returned a table saw because the sawdust ruined it.... so I am working on getting my refund.

I should say this - I did not buy my cutter from US Cutters - this is just the only way to find people talking about it - I got it from cutter pros and they NEVER shipped me my entire order (tools, fencing, etc) - to the point that I actually gave up on receiving it.

This site and this company (Us Cutter) both have a great reputation. I'll be hanging around more frequently, only now I'm going to be moving over to the "Roland Cutter" boards.

Thanks for listening!

Ground wire... that'll fix it everytime I suppose.

RG

[locknload1 17]

I was instructed to run a wire from one of the screws in the end of the stand to one of the screws under the right hand cover near the spindle...

That being said, mine got to where it would not even feed forward or backward without shutting down and rebooting.

Am I missing something here? Did the manufacturer not understand that Vinyl is prone to static? Is this ground breaking news?

Well I had to return mine - and then I started to feel like I just returned a table saw because the sawdust ruined it.... so I am working on getting my refund.

I should say this - I did not buy my cutter from US Cutters - this is just the only way to find people talking about it - I got it from cutter pros and they NEVER shipped me my entire order (tools, fencing, etc) - to the point that I actually gave up on receiving it.

This site and this company (Us Cutter) both have a great reputation. I'll be hanging around more frequently, only now I'm going to be moving over to the "Roland Cutter" boards.

Thanks for listening!