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Stoner

Getting "no media" error

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Hi folks, I just set up my new graphtec Ce5000 -60, we already had a graphtec so it was just a matter of setting it up. But this one is giving me "no media" error when I hit the cut button. I can hit the enter button and it cuts the graphic just fine, but I know it is not suppose to do that and with our shops work load even one extra step is one too many. Has anyone else had this problem? Any ideas?

Thanks

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Guest sciondrgn

I will get this every now and then but usually on perforated vinyl and I have the pinch rollers to far to the edge, bring the roller in just a bit and that usually solves my issues with it.

Also if the vinyl is curved to much and not laying flat against the sensors I will get it

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