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mikekelley

"Waiting" after cut

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Just got my new Laserpoint - Love it- except this one little quirk. I'm cutting using signcut and after it completes whatever I've told it to cut, the cutter displays "Waiting" and pushing any button does not change this. No matter what I push, nothing happens, and I can't send anything to the cutter while its frozen on "waiting."

The only way to get it out of this "waiting" thing is to press a reset button or turn the cutter off and on again.

I'm using the latest signcut software with a macbook pro.

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This is a known thing with signcut as long as you do not click the exit (abort) button in the PRINT screen of signcut at the end of the printjob.

Once you have done that, cutting is freed up the connection to accept any cut job after that.

Paco

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The cutter does not talk to the PC so the software does not know when it is ready with cutting.

Paco

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Guest

This is a known thing with signcut as long as you do not click the exit (abort) button in the PRINT screen of signcut at the end of the printjob.

Once you have done that, cutting is freed up the connection to accept any cut job after that.

Paco

This is correct. If you follow CRD's instructions you should not experience the issue anymore.

If you do, then please create a support ticket at http://support.uscutter.com/

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Hit the red killswitch by hand performs a RESET with the LP machines.

Paco

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Hit the red killswitch by hand performs a RESET with the LP machines.

Paco

but then don't you have to power it off and back on to use it again?

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NO and no need to pull and retract the USB cable.

Paco

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