hbglassart 0 Posted September 10, 2009 im sittin here with a vista machine. a usb to serial adapter and a copam 4050. i cannot get the computer the stick the adapter in a port. i installed the "ports" manually on vista. all four of them have the little caution sign next to them in device manager with a error code 34 in the properties description. when i plug in the usb adapter.... the only thing that pops up in device manager is in the usb section. it says printer support. i have uninstalled reinstalled several times. used online drivers and the ones that came with my adapter. when im in signblazer.... on i think port 3 (blazer settings) it will draw out the picture and send it. but nothing happens at the plotter. what can i do. ive got a $1500 machine thats more or less just a paperweight. any help would be massively appreciated. thanx, patrick hbglassart Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted September 10, 2009 im sittin here with a vista machine. a usb to serial adapter and a copam 4050. i cannot get the computer the stick the adapter in a port. i installed the "ports" manually on vista. all four of them have the little caution sign next to them in device manager with a error code 34 in the properties description. when i plug in the usb adapter.... the only thing that pops up in device manager is in the usb section. it says printer support. i have uninstalled reinstalled several times. used online drivers and the ones that came with my adapter. when im in signblazer.... on i think port 3 (blazer settings) it will draw out the picture and send it. but nothing happens at the plotter. what can i do. ive got a $1500 machine thats more or less just a paperweight. any help would be massively appreciated. thanx, patrick hbglassart have you tried this USB to serial driver that is in the support section of copam,, from up above http://support.uscutter.com http://support.uscutter.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=54 Share this post Link to post Share on other sites
BannerJohn 1,324 Posted September 10, 2009 best bet would be to contact support: http://support.uscutter.com or to call in 1-888-298-8143 (use option 2 for support) and have them walk you through it or connect to your comp and do it for you. . Share this post Link to post Share on other sites
hbglassart 0 Posted September 10, 2009 yes i have used the copam driver and the prolific from the prolific site. those did no good, so i uninstalled and stuck the one back on that came with adapter. thx for the number. havent thought of that yet. will call tomorrow. Share this post Link to post Share on other sites