RPM Graphics 6 Posted September 3, 2009 Lately, I have been message lights on my cutter during all my cut jobs. The illuminated lights indicate "image clipped while cutting". Ultimately that means that the far right side edge of my cuts are not always complete. Does anybody know why it's doing this? Images are well with in the size of the vinyl and within the cutting area(between the rollers). I end up having to use the exacto knife to finish some of the cuts. This cutter is the same as the Vinyl Express Endura Cut from Sign Warehouse. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted September 3, 2009 Lately, I have been message lights on my cutter during all my cut jobs. The illuminated lights indicate "image clipped while cutting". Ultimately that means that the far right side edge of my cuts are not always complete. Does anybody know why it's doing this? Images are well with in the size of the vinyl and within the cutting area(between the rollers). I end up having to use the exacto knife to finish some of the cuts. This cutter is the same as the Vinyl Express Endura Cut from Sign Warehouse. Is this a new cutter? What cutting software are you using? If New cutter, have you tried your Tech support where you purchased it? If still under warranty I would try the tech support. Share this post Link to post Share on other sites
RPM Graphics 6 Posted September 3, 2009 no, it's almost 3 years old. I am using a simple program called Cibercut Pro from Cibercat. Has been working fine the last year, just started doing this out of the blue. I left a message with tech support, just no response yet...... Share this post Link to post Share on other sites
Brandon_Davis 1 Posted September 4, 2009 Hey man ... I would love to work with you on this problem, The US Cutter Support team loves a tough one even if it is for another companies cutter. Did you figure it out already or do you wanna let me give it a go?!? Share this post Link to post Share on other sites
RPM Graphics 6 Posted September 4, 2009 you are up Brandon......fix it bud...... Share this post Link to post Share on other sites
RPM Graphics 6 Posted September 9, 2009 Hello? Brandon? Help me out here bud.......Don't leave me hangin...... Share this post Link to post Share on other sites
Brandon_Davis 1 Posted September 12, 2009 Our support team has been short two guys for the last week and half... I apologize for not getting back to you quicker! Lets work your issue and get it resolved...When is a good time that I can call you? Also your phone number please. Share this post Link to post Share on other sites
RPM Graphics 6 Posted September 14, 2009 Check you PM Share this post Link to post Share on other sites
johnnyhandsome007 0 Posted October 2, 2009 Hey RPM, I am having kinda the same problem. Did you get it resolved yet? I have a 24" Vinyl Express Lynx using LXi 7.0 (expert). software. I'm not sure if it's the one above or below the Bobcat. Anyway, about two weeks ago mine started acting weird. When I hit "cut", the blade will "float" around above the vinyl like it's cutting for about 10-15 seconds, then, it moves to another part of the artwork and drops the blade and starts cutting. So I'm also left with some parts that aren't cut. Sometimes I can go back with my Xacto knife but most of the time not. I don't have an LED display on my machine so it doesn't say, "image clipped while cutting". In fact, my "error" light doesn't go on indicating that there is a problem. Also, I reloaded the software, plugged and re-plugged everything but...no dice. I hope someone can help me out there. THANKS! Share this post Link to post Share on other sites
RPM Graphics 6 Posted October 16, 2009 Handsome,, sorry for the delay in responding. I could not get info from anybody, so I ended up buying a Pcut from uscutter. Figuring it out pretty quick. Trying to get all my old artwork into this program is gonna be tough. Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 19, 2009 well SignBlazer is free and you can download it right here on the forum... You can probably find a driver that may work. also LXI is a version Of Flexi made for Signwarehouse.... You can purchase a copy of Flexistarter8.6 for $99.00 FREE ship on EBAY. Share this post Link to post Share on other sites
ryan8281 0 Posted November 20, 2009 i tried to use signblazer with this and it will not reconize my cutter, and hate the free trail screen popping up every time you log into it. does signblazer even work with windows 7? Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 20, 2009 they say it does. I don't have it. mine doesn't have the counting screen I think it is the full loaded cutter version, in the Sign blazer thread Share this post Link to post Share on other sites
MZ SKEETER 4,709 Posted November 20, 2009 i tried to use signblazer with this and it will not reconize my cutter, and hate the free trail screen popping up every time you log into it. does signblazer even work with windows 7? what driver are you using ? also did you try to do as XP mode? Share this post Link to post Share on other sites
ryan8281 0 Posted November 21, 2009 hasp driver. no i didnt try and do it it xp mode. if i was to change it to xp mode would it continue to run in xp mode even when im not cutting? Share this post Link to post Share on other sites
Guest HowardI Posted November 23, 2009 You might see if the hasp driver has an update on the net. It's not provided specifically by flexi, it's by the people who make the key and I'm sure they are working on if not already done with the update. Howard Irwin Support Specialist US Cutter 425-481-3555 888-298-8143 - Option 2 Share this post Link to post Share on other sites
ryan8281 0 Posted December 4, 2009 Well this is really getting my blood pressure up now... I ordered a new Lxi 8.6 that signware house said i needed at 200.00 bucks. Then i get it and try my cutter then come to find out i cannot use a usb cord and my new computer don't have any serial ports open to use. So i call them back up and they tell me i need a Keyspan usb serial adapter. So OK I'm really needing this to work so i can do my jobs i have been waiting to do for 2 weeks now. This Keyspan cost me 60.00 bucks. So now I'm in 260.00. So I'm thinking good i have everything i need to get going, well guess what. It STILL DONT WORK!!!!! I have tried to contact signwarehouse multiple times. I get the answering machine so i leave a message, I still have not heard back from them. There Tech support says they are open from 7:00 am to 11:00 pm. Well they must be sleeping or only have 1 person working. This is the kind of things that make me want to just sell it all!!!!!! I'm loosing money and Patience every minute.. :- If anybody has any suggestion i would gladly like to hear them. And by the way i have a 24" Bobcat cutter Share this post Link to post Share on other sites
Jay2703 704 Posted December 4, 2009 I have the version of SignBlazer and patch that CutMe loaded here: http://www.mediafire.com/?sharekey=2ac54735f0a4688e36df4e8dca1419690656e47f71c760335be6ba49b5870170 It has drivers that will run my SignWarehouse VE cutter. (Vinyl-Express GRC-30)I think yours would use the same driver. and the patch for DeonCarpenter: http://216.71.75.104/ags/SBE_update_plus_patch.zip Jay Share this post Link to post Share on other sites
ryan8281 0 Posted December 5, 2009 well thanks, i finaly got ahold of them and they sent me the wrong usb serial cord so now i get to wait untill Monday to get it at no cost.. :'( Share this post Link to post Share on other sites
ryan8281 0 Posted December 8, 2009 Hope nobody else is having this kind of problem with signwarehouse!!!!!!! They sent me the wrong serial adapter cable last week. I called them Last Thursday and they where sending me the right one out and i was to have it TODAY.. Well guess what here we go again!! Its not here. So i spend another 1 1/2 hours trying to get someone and finally do. They tell me the warehouse was closed Friday for inventory. So now i wont have it until Thursday!! Signwarehouse is not high on my list now that it has been almost three weeks without a cutter. :- I dont wish this kind of service on anybody!!!!!!!!! Share this post Link to post Share on other sites
harmfulgraphics 1 Posted December 10, 2009 Ok I just downloaded the signblazer program. I also downloaded the update/patch file. The update worked ok but I'm having a problem with the patch. Can anyone tell me what the patch is....what's it do? Thanks Harm Share this post Link to post Share on other sites
Jay2703 704 Posted December 10, 2009 The link I posted is to a zip file inside of the zip file are instructions and explanation of what it does. Jay Share this post Link to post Share on other sites
harmfulgraphics 1 Posted December 10, 2009 Thanks, I think I got it under control now. Harm Share this post Link to post Share on other sites
