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geminis076

Carriage is not lifting, blade stays down entire time - Master Tiger 1000

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Hello, my cutter is a Master Tiger 1000 series.  Very recently my carriage arm started to drop during cuts, and now it no longer lifts up and down - stays down the entire time.  Even stays down if I'm moving it manually from side to side with the control buttons.

Can't cut this way because it just ends up scratching the vinyl, plus it's not applying even pressure throughout the entire cut.  I've tried to play with the settings, nothing seems to work.

This seems more like an electrical or part issue, I can open the carriage case but I'm not sure what to look for?  Is there anything I can try or check that may help?  Thanks for any information!

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I am interested to hear the result of your experience with Master Cutter support... Carriage lift issues can be caused by an issue along the cable that runs from the carriage to the mainboard. Usually a faulty solder point. On the mainboard itself there is a Quad Op Amp chip that is responsible for this type of movement that could have gone bad.

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