gray fox 0 Posted October 18, 2007 Maybe I'm just plain stupid, but I still can't get the new P-Cut to work. When I first got it, it cut out 2 letters then quit. I thought my computer had gone wild..but it was checked out by a professional and found to be OK. It just can't seem to find the driver for the cutter. The cutter cuts the test pattern OK, but don't communicate with the computer for some reason. I have tried the driver download from your site as you suggested, but so far nothing has changed. Any suggestions..or am I beyond help? Maybe something has happened to the cutter?? (loose wire..etc) Thanks... Share this post Link to post Share on other sites
kenimes 42 Posted October 18, 2007 Make sure the Baud rate on the cutter matches the Baud rate in the cutting software. Share this post Link to post Share on other sites
gray fox 0 Posted October 18, 2007 Baud rate is the same on both..9600. Share this post Link to post Share on other sites
go10go4 0 Posted October 18, 2007 I thought I remembered you having had trouble installing with the supplied disk. If the computer doesn't initiate after inserting the disk, try going to Start, Run, type in D: or whatever letter is assigned to your DVD drive, and hit Enter. See if this starts the supplied disk, then follow the instructions. Just a thought. Share this post Link to post Share on other sites
kenimes 42 Posted October 18, 2007 Make sure the cutter says Online, and after unsucessful cuts, you may need to press the online button, then the reset button to clear the buffer memory. Also make sure you have the correct COM port selected and you may want to try setting the Baud rate on the cutter to 19200 as well as the software. Share this post Link to post Share on other sites
gray fox 0 Posted October 22, 2007 OK..I totally give up! I have worked for hours to get the PCut to do SOMETHING, but to no avail. I re-installed the software in another computer (laptop) with a NEW activation code furnished by Signblazer, and it says the activation code is wrong. I am ready to send it back for a refund, or let YOU program it for me. I can send the lap top and the cutter to you and see if you can make it work, or just give me a refund and move on. Whats your pleasure? I am totally flustrated...there must be something wrong with the cutter..it worked for one cut when I first got it and then stopped...never to work again. I have tried eveything I can to make it work, but it just sits there smiling at me. I really like it..but if I can't get it to work, it's just a costly doorstop. Share this post Link to post Share on other sites
kenimes 42 Posted October 22, 2007 I can login to your computer and set it up properly for you if you would like. email me directly to setup a time kenimes@uscutter.com Share this post Link to post Share on other sites
gray fox 0 Posted October 23, 2007 :DThanks Ken for all your help..it's working fine this morning, thanks to you. Now all I have to do is learn how to use it to it's full potential. Share this post Link to post Share on other sites
go10go4 0 Posted October 23, 2007 Gray, Let us know what had to be done to get it to function properly. This may help others with similar experiences in the future. Share this post Link to post Share on other sites
gray fox 0 Posted October 24, 2007 I think it was just a driver problem. Once Ken downloaded the driver inton my computer, everything else dropped into place and it works great. Have cut several signs and they look good..even for an old guy..LOL. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted October 24, 2007 hey,watch the 'old guy ' stuff. I'll be 53 in 10 days. I'm sensative. Share this post Link to post Share on other sites
odokie 8 Posted October 25, 2007 this sounds exactly like the issue I had. Ken fixed it for me also. Share this post Link to post Share on other sites
