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gray fox

need help

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Hello, just got my new cutter and have a problem getting it started.  I inserted the "blue" disc per instructions, and the instruction sheet says that a window will pop up  saying "New Hardware Found"  Nothing happens!  Tried a lot of different things, but can't get the program started. Am useing...or want to use...Sign Blazer.  Any thoughts?  Thanks.

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I wouldn't use the blue disk, just download the driver from our web site. Unplug the USB cable, go to www.uscutter.com, then click on Downloads, then Refine downloads. Point at the top selection and click, then Run. Once installed, plug the USB cable back in.

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