BannerJohn 1,324 Posted July 21, 2009 https://support.uscutter.com/hc/en-us or to call in 1-888-298-8143 (use option 2 for support) Support from members is all you will find here most of the time and most of us don't have every model and have little experience with every situation. Call,or submit a ticket is your best chance. It would be nice, however, if you receive a solution from Tech Support, to post the solution HERE so OTHERS may benefit from it. Share this post Link to post Share on other sites