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vgiex

PCUT not cutting at all

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Everything was set-up perfectly and I did my trial run which cut nice. But now...its not cutting at all. Tried evertything...from re installing to re plug but no luck.  :) Help please

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Make sure the Buad rate on the cutter matches the Baud rate in your comm settings of the software. Also make sure the cutter in Online before cutting.

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Thank you for the reply.

I played with the baud rate and I make sure the cutter in Online mode before I send the file. As I said before, I did a trial run and cuts perfectly but on the second run It would not work at all. :).

I tried re-installing but still, no communication from computer to cutter. A

ny other option for me? I missed 2 deadlines today and I really like the machine...I would not play my option of returning it. I guess, Im the unlucky one.. :)

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Call me

425-284-2282

or

866-789-2919

If I do not answer, I am on the other line so leave a message.

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Was able to get it going by changing the settings to Direct, instead of Use Cut Manager. Made sure other settings were correct in the software (Baud & COM), and had it cutting in no time.

:)

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