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Angelair

Where do I start?

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I received my plotter yesterday and spent about 5 hours trying to set it up. For some reason I'm having the tuffest time setting up my COMM. The directions show a USB serial port, but I don't see one in my device manager under ports. I have followed the directions to disable COMM1, but now I'm totally lost. Can anyone help? I wanted to add that I'm using a Pcut and I'm running XP.

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If the cutter came with a mini-cd, you need to use it to install the usb/serial port emulator driver.Once you do,in your signblazer setup,unedr com ports,there should be one that says 'blazercom2' or blazercom 3,etc. One of those should work.

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I keep receiving a message that says it cannot open the output device. Error initializing.

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that error means that there is no communication going to the cutter.

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I've tried every USB port on my tower. I still get the same result. In the device manager, under ports, it doesn't mention anything about USB. Everything I have read says that it should have some mention in the port section.

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Might need to install the driver correctly, it is possible that the driver installed as another device, like a smart card or something else. You can call me for assistance 866-789-2919

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