Graphicxtasy 0 Posted July 22, 2007 So my 721 came last week. The stand was there but no vinyl bar holders as stated. The only response I have received was to tell me the stand was in the bottom of the box. That was obvious and I already had it together when I emailed. I would really appreciate some help on this. It's been over a week since I received the last email. I would like the rest of what I was suppose to receive. The machine has been working great otherwise. Share this post Link to post Share on other sites
kenimes 42 Posted July 23, 2007 The picture in the manual looks like there should be a bar, when there should not. The rollers actually mount lower on the stand and there are 2, so the roll of materiall sits on top of the rollers, and there is no bar that goes through the roll. Share this post Link to post Share on other sites
Graphicxtasy 0 Posted July 24, 2007 Okay so the picture in the auction shows me the "bars" that the vinyl is suppose to sit on. I Get what it does The fact is mine didn't come with those. It did not come with any kind of bars for anything to sit on. I cut some dowels to fix it because I Got tired of waiting for a response. The point is its shown in the auction with the machine so therefore unless otherwise noted it should come with it. Share this post Link to post Share on other sites
Guest fivestar Posted July 24, 2007 Yeah mine came with the 2 roller bars. Share this post Link to post Share on other sites
TaterNuts 3 Posted July 24, 2007 2 rollers here too... Share this post Link to post Share on other sites
stormy 5 Posted July 24, 2007 Same here. Send the guy some rollers. Share this post Link to post Share on other sites
kenimes 42 Posted July 24, 2007 Email me directly with your shipping info. and we will get some on the way to you. kenimes@uscutter.com Share this post Link to post Share on other sites
Graphicxtasy 0 Posted August 5, 2007 Thanks everyone! Emailed you Share this post Link to post Share on other sites
Judd 0 Posted August 5, 2007 Allright, another happy ending. Share this post Link to post Share on other sites
Graphicxtasy 0 Posted August 17, 2007 kenimes did you get my email? I havnt heard anything yet Share this post Link to post Share on other sites
kenimes 42 Posted August 17, 2007 Yep- and I thought we sent some rollers out for you, but I will double check if you have not received them yet. Share this post Link to post Share on other sites
Graphicxtasy 0 Posted August 17, 2007 Nothing yet Thank you for letting me know that your on it!! Share this post Link to post Share on other sites
Graphicxtasy 0 Posted September 3, 2007 Well nothing on this end yet. Do you have a tracking number or something or did they not get sent out? I've made due with some dowels but I would really like the parts that go with. Share this post Link to post Share on other sites
kenimes 42 Posted September 4, 2007 What was your shipping information so I can try and find the tracking number? Name and address etc. Share this post Link to post Share on other sites
Graphicxtasy 0 Posted September 16, 2007 Just PMed you my information. Share this post Link to post Share on other sites
kenimes 42 Posted September 18, 2007 Shipping department could not find record of a shipment, so they went out yesterday. Sorry for the delay......... Share this post Link to post Share on other sites
Graphicxtasy 0 Posted September 18, 2007 Thank you!! Share this post Link to post Share on other sites
Graphicxtasy 0 Posted September 22, 2007 They made it!! Thank you Share this post Link to post Share on other sites
