mmwilson 1 Posted January 12, 2009 I made a sign for a race track a couple of months ago, the sign was 6 foot long, and now I have to cut some flames for a race car that is going to also be long. When making the sign it would cut and about half way through the cutter would just stop. Any suggestions as to why it does this. It doesn't happen everytime. I did finally manage to complete the sign but wasted a lot of vinly. Please Help!!! Thanks Share this post Link to post Share on other sites
nonabelle 5 Posted January 12, 2009 HI MISSY AND WELCOME TO THE FORUM. first u need to tell us what cutter, operating system, and software u r using. Share this post Link to post Share on other sites
mmwilson 1 Posted January 13, 2009 I have the MH721 Refine cutter using Sign Blazer. The operating system is Vista Share this post Link to post Share on other sites
kenimes 42 Posted January 13, 2009 Wouldn't happen to be on a laptop hooked up via USB, would it? Share this post Link to post Share on other sites
jimmy1234 1 Posted January 13, 2009 Hi Missy, This problem is most likely do to the machine not being properly grounded, which is a VERY big deal. I would start with this first and then move on to other trouble shooting if it does not fix the problem. http://forum.uscutter.com/index.php/topic,9753.0.html Share this post Link to post Share on other sites
mmwilson 1 Posted January 25, 2009 The machine is grounded. For example I just tried to draw on plain paper flames for a race car. The size is 22 inches by 60 inches and the machine stopped mid way through. I am worried about it doing the same thing when I try to cut it and waste a lot of vinyl. Share this post Link to post Share on other sites
kenimes 42 Posted January 26, 2009 Try cutting the same file without any weed options checked. Share this post Link to post Share on other sites
vinyliscoolio 1 Posted February 14, 2009 hi. My machine also would stop mid cut until I switched from usb connection to serial port. I read other people have had the same issue with usb. Not sure what you are using. Share this post Link to post Share on other sites
Kay-2 0 Posted February 16, 2009 My machine is doing the same. Is it because I am using a laptop and USB? I do not have anything but USB ports on this laptop.... Share this post Link to post Share on other sites
Kay-2 0 Posted February 21, 2009 Anyone? Please, I have over $100 in orders waiting... Share this post Link to post Share on other sites
painteddesigns 0 Posted February 22, 2009 I have the same issues, the only difference being I am using a desktop. I have found a work around for the problem. After cutting, I unplug the usb, turn off the cutter, wait a few minutes and turn back on & replug usb. Yes it is a PIA but, no more wasted vinyl. My cutter is grounded but, I know I still have static. Wiping with dryer sheets doesnt seem to help that either. If anyone has a solution for this better than what I have done, I would love to hear it, especially the static. Barbara Share this post Link to post Share on other sites
Kay-2 0 Posted February 23, 2009 I too have wondered if it at all has to do with grounding. I mean, sometimes the machine can cut three or four times, and then its dead in the water. I shut it off and try again. I almost think my motherboard is also getting a bit hot, as the right cover is pretty warm when I touch it after cutting. I think I will try shutting it off in between cuts. Worth a shot I guess. Share this post Link to post Share on other sites
tservice 3 Posted February 24, 2009 Using a usb to serial adapter solved that problem for me. Share this post Link to post Share on other sites
Kay-2 0 Posted February 25, 2009 Where do I find one of those at? Share this post Link to post Share on other sites
lemonstar 0 Posted February 25, 2009 it is better to fix a wire from motor to ground. otherwise need replace motherboard. Share this post Link to post Share on other sites
tservice 3 Posted February 25, 2009 This is the one I bought. SO far has worked perfectly on my vista laptop. http://www.bestbuy.com/site/olspage.jsp?skuId=7135664&type=product&id=1110263657278 Share this post Link to post Share on other sites
painteddesigns 0 Posted February 25, 2009 Hmmm sorry, I guess I am just not understanding this. Help me out a bit please. If you are still hooked up to usb even though one end is serial why is that any better than usb to usb. I am on a desktop, not laptop but, the cutter stopping on the big jobs is going to get to me sooner or later. Share this post Link to post Share on other sites
tservice 3 Posted February 25, 2009 my problem was with the usb connection on the cutter end, not the laptop. So by using the usb to serial adapter that solved my problem. Share this post Link to post Share on other sites
Kay-2 0 Posted March 4, 2009 Just got my USB to serial cable, and of course, after installing the hardware, it still does not work and the cutter cannot find the port. Reguardless of what I do, this dang cutter never works properly for 5 minutes. I get it to the point where it works, and suddenly something happens and I need a new cable, new this, new that. About to sell my cutter, this is freaking rediculous. And yes, I would call tech support, but the only time I can use the cutter is late at night. Share this post Link to post Share on other sites
tservice 3 Posted March 5, 2009 does your usb to serial show up in the device manager? Share this post Link to post Share on other sites
Kay-2 0 Posted March 5, 2009 Yes, that is all it shows. I do not see the cutter listed like before. Share this post Link to post Share on other sites
tservice 3 Posted March 5, 2009 I don't have flexi, so i can't help there. Have you checked the com port listed in device manager, and set it up the same in flexi? Share this post Link to post Share on other sites
Kay-2 0 Posted March 10, 2009 There is no com port shown on my device manager that mentions the cutter. All that is shown is the cable. I have used every port listed on flexi and still have had no result from the cutter. Share this post Link to post Share on other sites
screenprintr 319 Posted March 10, 2009 Somthing that I did seemed to work for me, and that was use a serial cable from the CPU/Tower (9 pin), to the MH-871 and it worked great. One problem all these cutters seem to have is a COM port conflict with the printers. The software must match the com port on the computer, and not the other way around. Share this post Link to post Share on other sites
codogs 0 Posted May 18, 2009 I had a similar issue yesterday when attempting to cut about 8' of graphics. I'm currently running my MH-721 from my XP laptop via USB. I used Ken's suggestion from earlier in this thread to remove the weed line and it allowed me to cut. Ultimately I plan on hooking my cutter to a dedicated desktop computer via serial, but thought I'd share that removing the weed line option worked for me. Share this post Link to post Share on other sites
