Hi Guys,
I apologize posting here as I could not figure out where to post this question. Please tell me where I should post this question.
I have a TC Series uscutter that I have been using for about 2 years now.
I reconfigured my room setup and needed a longer cable.
I purchased from amazon the following cable: Mediabridge USB 2.0 - A Male to B Male Cable (16 Feet) - High-Speed with Gold-Plated Connectors - Black I am having issues when I attempt to replace the current one with this one. I get the error 'usb device not recognized'.
I attempted rebooting, re-installing the driver, and re-configuring the port. I can unplug it and plug in the old one and it configures the port correctly and works fine with the old (shorter) cable. However, every time I attempt to plug in the new longer cable I get the "usb device not recognized' error. Has anyone experienced the same problem?
thank you.