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Li'l Popeye posted a topic in Vinyl CuttersHello, A couple of months ago I purchased this new Vevor KI-720 cutter, which came with Signmaster software and USB cable. Out of the box and everything connected the feed rollers did not rotate, while the display was showing that they should. It wasn't able to feed vinyl. What I did was opening the cutter to find the motor that drives the feed rollers, to measure if there was any power getting to it. When I opened the bottomplate, I saw that the entire power supply was loose inside the cutter, while it should be bolted down to the bottomplate. This might have happened during shipping from China to me. Because the power supply was loose it must have bumped the connector to the feed roller motor, because that connector was loose and some pins of the motor were bent. Easy fix: straightened the pins, connected the connector, bolted the power supply down to the bottom plate and it functioned. I also had minor problems with getting the Signmaster software to recognize the plotter, as I was not able to select any plotter in a drop down menu. I contacted Future software, opened a ticket, and they helped fixing the issue within a day or 2. I had to download and install new Signmaster software and after that it worked and I was able to send designs to the cutter. ^Power supply loose inside of cutter. Also connector of feed rollers motor came off. ^New Vevor vinyl cutter. ^Sending design to vinyl cutter with signmaster software. ^Little bit of customization... 20210419_213954.mp4