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received my order today by fedex and found out it was missing 1 of my rolls oracal vinyl. I called customer support and talked to Curtis. he had it straightened out in about 4 minutes and they are shipping the roll of vinyl today. thanks us cutter for the awesome customer support and best prices around.
Hi, I am trying to figure out if there is a way to deal with the cutting order when sending a job to Craft Robo Pro (CE-5000-40-CRP). I typically work on AutoCad/Rhinoceros 3D to generate my 2D file, which I then import into Adobe Illustrator. Following the typical instructions of setting up at Cutting Master 2 in Adobe Illustrator, the eventual job gets done without a problem. But in my case, I am looking for a particular method to speed up the workflow. The file that I that I have been working on has enormous amount of staggered cut lines (please see attached screengrab). What I have been trying to do is to find out the way to control the order of the cut. But with several attempts of trying, there are many cases that it will cut certain portion of the far left hexagon and then it jumps to other hexagon and starts cutting them. Lets say that this file can potentially be done in 1 hour, but this inconsistent jump to other cut will subtly cause a certain amount of time wasted, maybe another 15-20 minutes will be wasted for non-cutting head travel. I would like so that the machine will cut them in particular order (say from inside to out, and clockwise) so that the work flow will be a bit more smoother. If anyone have any suggestions or similar experience please let me know.