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Found 5 results

  1. I HAVE A MH721-MK2 VINYL CUTTER AND I LOST MY SAFENET KEY AND I PURCHASED A NEW ONE ONLINE BUT WHEN I START UP THE PROGRAM IT SAYS cannot find the security key that matches the password NOT SURE IF THERE IS A TOPIC ON THIS ALREADY BUT I BEEN SEARCHING FOR DAYS ALREADY. MY CUTTER IS LISTED AS A PRINTER, I HAVE WINDOWS 10, PLEASE HELP
  2. icmomoney

    Need help...

    Hey y'all, My name is Sarah, and I've been cutting with the MH871-MK2 for about 1.5 years now. I love it, I really do, and it's done awesome work for me. I do vinyl decals, etc., for business and personal use, and it's never let me down once I figured it out! Until recently... I added heat transfer vinyl to my business for t-shirts and things of that ilk. I did a couple large designs, and my cutter did as expected, but when I try to do smaller things, especially letters, it literally chews them up. Edges don't meet, shapes are skewed, and the letters end up looking terrible. I don't know what I'm doing wrong. I'm using Jet Pro Soft Stretch, so I know the vinyl is not a poor or low quality... And I've tried every combination of force, overcut, velocity, everything that I can think of. I would really appreciate ANY help at all, and suggestions, anything!! I'm at a loss for what to do... Thanks in advance, Sarah
  3. Why does my cutter always do stuff like this on larger scale cuts (see attached jpg). I have a MH871-MK2, I use SignCut Pro on a Mac, and I hook it up with a serial keyspan adapter. It cuts diagonal lines though parts and then continues on as if it was done cutting that area. It does pretty much the same thing regardless of if I use the pen on paper or the blade on vinyl. Also attached is a pdf is what the design is supposed to look like. I'm trying to cut it 22"x22". PLEASE HELP ME! Thanks! #andylovesemily.pdf
  4. lilmiss_s4

    WEDDING LINES

    So I think its a wedding line issus But I am getting 2 lines through out every cut. They are usually good cuts and evenly throughout the cut but I cant figure out how to remove all wedding lines. If thats what it is. I ATTACHED a picture cause I wanted to see if it stood out. I have gone to the wedding section but not sure what I am doing works.. CAN SOMEONE PLEASE HELP ME.. Thank You
  5. Hello, I have a problem with my cutter MH871-MK2. when I turn on the device, the screen is flashing on and off, and the base of the blade up and down without stopping by TIK TAK sound and the device does nothing more. Can anyone tell me if it really is the motherboard that needs replacing? And has anyone had this same problem and could solve it?... What is really the part that I need to replace? Thanks.