I just got the cutter, and I have corel draw and cutting master 2 loaded. I can send the image to the cutter, but a message comes up that says load media into cutter and position the head over the first mark located at the bottom right corner. I am not really sure what mark it wants me to locate, but I press enter. The cutter starts looking for the mark and then the cutter sends a message mark error cancel. Please help!!!