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Found 2 results

  1. I have a laserpoint 1 that I bought used about a year ago. I've been able to find parts, as scarce as they are, but I am unable to track down the pen holder. I've reached out to USCutter directly for other options and was told no such luck on their side. Anyone have one they are willing to part with or know where I might order one?
  2. JLS Design

    Cutter Options

    I just messaged CraftEdge to ask what the issue could be, but I will ask here as well, since there is a WEALTH of knowledge here. I've been having issues with my cutter lately, and I've finally had some time to look into the situation. After updating to SCALP 4, I went through, and selected my cutter options (or so I thought) to my cutter, to Laser Point 2 (budget cutter I know). Today while investigating the issue (not jogging forward when finished with the cut) I noticed my cutter was set to another option! It was set to some random cutting machine. While the program still cut with my actual cutter, obviously the option to move forward after the cut did not work. So, first things first, check to see if I have the most up to date version of SCALP 4, check, I have the most up to date version. Ok, so lets turn off the cutter, close the program, and restart. I do this, and proceed with starting the program, and turning on the cutter. Select my cutter option, and try to proceed to test cut. Nothing, instead I get a message stating the program cannot connect to the cutter and to try this solution. The solution was to shut down the cutter, disconnect the USB from the PC, wait 10 seconds, reconnect everything, and start over. I do this, and still no worky... I check to make sure I have current drivers, and restart everything again... Again, not able to choose my actual cutter. The program works with me choosing the Laser Point 1, which hopefully will keep working so I can finish the job I'm currently working on, but I feel that whatever the differences in the cutters are, will come to bite me in the rear. Has anyone experienced this, and if so, what would be the solution to correct it? Thanks in advance for your help.