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Found 1 result

  1. I have a Graphtec FC7000 and having some weird issues with it, after changing the cutting blade and cutting strip, when sending the next job to the cutter it went crazy, it started cutting the job sent from CM2 about 10 times larger than the orig. AI file, I stopped the job and tried to send it again, but the same thing happened. I didn't do anything different than I always do, except I did notice that I have been having a lot of static electricity these days and when I torch the cutter I get a static shock. Could this have caused some internal damage to the cutter? One other thing I noticed, I use CM2 to send files directly from AI to the FC7000, and now for some reason I can't poll the media size, when you select the Poll Size Icon nothing happen, the media size only defaults to 29.60". So I'm not sure if the CM2 is communicating with the cutter correctly? What causes the image size to be cutting about 10 bigger than the file sent to the cutter? Any thought or help is appreciated. Thanks