joysweet,
I feel the same. Where is the support? Uscutter got their $$ and we got left in the dust. I have no clue about vectoring, tiling, weeding etc. I am clueless and can't catch a break. I need help or this machine will never get used. HELP!!!!! I need someone to walk me through every step of cutting 1 simple thing like the letter A. That will give me an idea as to what needs to be done for larger words and such. Where do I start? What do I need to do? I have a Refine 721 using a USB drive (which I cannot install due to driver errors) Nothing else will work either on my computer(COM needs two male adapters and I had 1 male and 1 female sent with the cutter, LPTdoes not exist on my laptop.) I have windows xp and I am attempting to use Signcut (I am having about as much luck getting help from them as I do here.) I purchased this on June 13, 2007. I am using regular vinyl that I purchased from a local sign shop. Someone Please Help!!!