So I had my pen in place and drew out my design on paper sent it to cutter with USB connection. double checked my sizes then set up sc cutter with blade and media vinyl went to send it to cutter and nothing. tried a few times no connection, USB seems to be lose on cutter inside connection. so plugged in the serial to USB cable an still nothing. does that mean I need to buy the new board. took end cap off an visually everything looks fine ribbon cable is secure. any ideas. thanks. ps I am using sure cuts a lot n cables were cables you can buy from uscutter an program is set up for my sc cutter