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About J'sCustomDesignz

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  1. J'sCustomDesignz

    Need help installing drivers for my cutter

    Idk if this will help or if anyone has found a solution but my cutter was not being recognized on windows 10 it worked with windows 7. so i reverted back to windows 7 and it was still not recognizing the cutter. I tried many cables many drivers everything i could think of but the issue was the usb port was bent if you take the serial screws off the plate(the 2 nuts with threads) on the side and remover the 4 black screws on the inner side of the cutter you can access the board and my port was bent to one side and it had a tab not connecting(Looks like a L on its side) i am assuming its some kind of ground i slowly bent everything back to straight and made sure the tab was touching again and it instantly started working and being recognized within windows. Hope this helps some people.