I did some searches on my issue but atleas no help. I have an hp laptop running windows 10 with my uscutter sc seris cutter hooked up via a usa cable. I have been cutting vinyl for the last week and a half with no issue. Then about three days ago I started having to unplug and replug my cutter in to get it to do a test cut or cut. Hour later it popped up said windows does not recognized the usb device device malfunctioned. I unplugged it shut my latop down and the cutter and restarted both. It worked fine up until today with me just have to unplug and replug it a few times. Now everytime I plug it in it says the same thing and will not work. Can anyone help me, got some things i need to cut and tech support is off till tuesday.