Bsmith08

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About Bsmith08

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  1. Bsmith08

    USB to Serial

    Hey guys! I realize that this topic is every where but I seem to be getting no where either. I have had my USCutter SC series and Sure Cuts Alot 3 Pro for about a year now and I have never had a problem with it. I was cutting this evening, got up to press, come back and cut again with a different color and I get a message saying my machine isnt hooked up or not responding. so I hit the reset button and try again. nothing. powered off, unplug USB, turn on, and plugged USB back in and i receive the alert that the USB is not recognized by Windows. I am using Windows 10. I have did the whole restart and f7 so windows will allow the driver download. I have already updates SCALP3 and just did again today, updated drivers and even inserted the disk and tried to install the USCutter Software again. I am at a huge loss on what to do now. And i can't contact anyone with it being over the weekend. I am FREAKING OUT with a huge order to get out and now have no idea what to do til Monday. I am using the original USB cord that came with the machine, and I have hit the test button on the cutter and it cuts just fine. I have only been able to find stuff on the USCuttter MH Mk version and I am trying to figure out if there is anything I need to be doing different then the other machines.