Hello,
I'm hoping someone can help me. I recently got a MH721 and it turns on and it mechanically functions. My only issue is that when I plug in the usb from my MH721 to my laptop, my computer doesn't recognize it. I've tried a few computers/laptops and seems to be the same issue. Both computers are Windows 7 and Windows *. From reading and following support and instructions, I'm suppose to download the driver which I did, but when I go through the control panels and look for "other devices", it doesn't show USCutter Series. I'm not an expert, but I believe either the whole microchip port Port is broken and not recognizing or just the USB port is broken. I took it apart and when i plug int he usb, the little red light does respond though. I'm going to try to use some serial ports and see if that works. Does anybody have any thoughts?
