Youtubitall

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Posts posted by Youtubitall

  1. Posted

    do you remember the name of the tech at usc that told you to unhook the ground wire from the stand?  that would need addressed at the office.

     

     

    Not quite sure but that is true because when I had issues for the 1st time ever I think it was then but that was back in Jan I think.

  2. Posted

    You unhooked what?  The ground wire?  The ground wire should be hooked up.., The static comes from the vinyl. and you have to have a way so that the static does not fry your cutter.  You could also try dryer sheets in your vinyl roll,  wipe your vinyl with dryer sheets, and spray Static Guard in the room.  

     

    I will do that. (hook it back up)

  3. Posted

    I only have a Graphtec,, and use  Flexistarter..  But if you post what cutter you have,  maybe someone else can help you....And you have grounded your vinyl cutter to the stand if you have a stand?   

     

    I have the LaserPoint II and I did have it but another tech told me a few months back I didn't really need it so I unhooked it.

  4. Posted

    The only ones that  US cutter will guarantee to work are the Tripplite Keyspan Adapter or a Belkin...

     

    This is example only.  find the best price....You would also use the serail cable that came with your cutter with it.     Your welcome

     

    http://www.ebay.com/itm/Keyspan-TRIPP-LITE-USA-19HS-high-speed-usb-serial-adapter-/182088694444?hash=item2a6554faac:g:H20AAOSw9KpXAblj

     

    Do you know what my settings are supposed to look like? The tech changed a bunch of things in my computer and the program and I would like to get them back to somewhat normal so I can cut a few pieces at a time if I have to go that route until I get this piece.

  6. Posted

    I'm sure its the wrong one but I bought the "Ativa USB to Serial" from office depot because I told the phone service tech that it was the closest to me without ordering online while they were doing remote desktop help.

  7. Posted

    I understand there are already posts about this subject but I am getting NO WHERE... I bought the adapter I have drivers updated and when I open Sure Cuts A Lot Pro 3 and go to test it the program freezes and shuts off... What is it that I am doing wrong or can someone simply walk me through it... The usb is bad so I am trying to get it fixed and get this big order done...

     

    Thanks in advance.