Wow, thanks for all the helpful and fast responses. Doesn't happen all the time but often enough I'm wasting time and material. I backed the screws out a little where the rollers seat on the stand so the screws would directly touch the rollers and was able to make a cut for the first time after 4 previous attempts. Picked that tip up here in a post. Not sure if communication problems, because like I said works more often than not perfectly. However, for $30 I may go ahead and buy the adapter. I've seen you (Skeeter) mention that several times. I'm using the Sure Cuts A Lot that came with the program. I use Corel for all my designing and a cheap bridge software is all I've ever needed. I went with the value cutter because this 54" size cutter did fit my budget at the time and the reviews were great for it. I do a lot of graphics work at my shop so maybe should have went for a Graphtec 24". Just liked the idea of the ability to make larger runs. Looks like I need to run the ground wire and get the adapter. Just worried about small pieces where the vinyl doesn't touch the roller or if I get to the end of a roll. Maybe the static spray is the way to go there.