Silverdirt

thank you for that still not working though. ill have to contact tech support

ok the holiday madness is behind me and i can get back to work on cutting vinyl again. install the keyspan, send the quick job to the cutter and freaks out and just does a "test" over and over. try again and it wont comunicate with computer at all anymore. ive covered my bases with all the basics drivers, static, grounding etc.

was this ever resolved, im having the exact same issue with my keyspan

yes i had the baud rate at 4800

Thanks everyone for the quick replies! I appreciate it ! I'm crossing my fingers that the serial port will be the ticket.

thanks i hope it solves my issue. will the usb/serial adapter be ok? or should i install a serial board on my desktop?

no this design has never been successfully cut. its a fairly basic one, just big for my machine. worst case scenario i might have to tile it? Zoomed in tight and everything looks good...

yes i bought the keyspan, and i use static guard. Every time i run this particular job (i have now switched to my pen to save vinyl) it stops at almost the exact same spot so that makes me think its a memory issue. I can still cut other stuff with no problems still.

ive read every thread that i found before i posted. they said go serial cable and not a one them reported back if it actually solved the problem, mine is in mail, i guess ill sit back and hope that solves my issue then.

Ok, so i have a MH-871 mk2 and im using SCALP4 on windows 7. the cutter keeps locking up in almost the same point on a job. im using a usb connection, and have ordered a serial converter, to see if that helps and have triple checked my grounding and my power supply. It is a bigger job and ive done bigger jobs in the past without problem. in the mean time is there anything else i can check? maybe something simple im overlooking? have i outgrown my MH's memory? im stumped, please any suggestions would be appreciated.