rcmike76

I understand. It is not tight. There is almost always sag in the vinyl as it is cutting until it gets to about 4 feet.

I am not sure I understand what you are talking about

I am not sure how else to ground it. It is grounded to the stand.

The set screws are fine no the vinyl is still on the roll and feeds through

I am not even sure how to describe what is going on. I am attaching pictures to show you what the vinyl should look like (Software screen shot) and what the vinyl cutter actually cut. So here is what I have tried so far to fix this: Called and worked with tech support from US cutter for an hour. Reinstalled software Updated the software updated the driver Tightened the belts on my cutter made sure there were not any extra lines in my files Changed out the knife holder and it is the aluminum knife holder instead of plastic now. It is not just this file. I have tried several files and everyone is either overlapping the cuts, moving the cuts and/or not closing the cuts. Downloaded and used VinylMaster Demo to cut the same file. Both vinyls ended up looking identical. All sorts of jacked up. I am getting desperate. I have orders to file and I cant do it while this machine is acting up.

First let me say Hello! I am a first time user and I have been cutting vinyl successfully for near six months and then my troubles just started out of the blue and I dont know why. Here is what I have: Cutter: MH 1351 I purchased from USCutter.com Vinyl: I have been using rolls of Orafol and Greenstar vinyl. Cutter is connected via USB cord to the computer Computer: HP Windows 8 Cutting Software: Sure Cuts Alot 3 Pro Drivers: USCutter support made sure I had the lastest drivers installed last week whenI called them about this problem. Overcut: 1.10mm Blade Offset: .38mm The tech could not figure out why it is not closing the loop on my cuts. It is not leaving a gap to close as much as the cut is getting offset by the time I get to the end of the cut. I have attached an image that might help explain the issue. I am missing out on sales because of this. Any help would be appreciated!!!!! Thanks, Mike