r1200mike

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About r1200mike

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  • Birthday 01/01/1

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  1. I purchased a Copam 2500 and Corel x4 software for my wife last monday, I paid for 2nd day air shipping, the large box arrived via fedEx with no problem. I carefully opened the box and removed the plotter. I placed everything on the floor and I found the books for the corel draw but no CD. I phoned US cutter and spoke to a rep. He assured me that the software would be sent overnight and it would be here on friday. Well sure enough a box was on my porch friday. I opened it up and would you believe NO CD AGAIN!!! I was just a little pissed at this time, as my wife had a show she was doing and needed the plotter up and running. I am so glad the plotter works. I called back to USCutter and was assured another box would be sent, this time FedEx SATURDAY DELIVERY. Well saturday came and went with no CD. I called back this AM and spoke to customer service and I was told that it was defiantly sent out for sat Delivery. Well the package is not labeled Sat delivery, And Fedex says it was regular overnight delivery with a delivery date of the 19th. I do not like being lied to but it seems if you deal with US Cutter you will be lied to. I WILL NEVER BUY FROM AGAIN. ANYTHING. I was asked if they could do anything to make up for the fiasco and I said a credit of 50% of the cost of the Software. I was credited $15. Oh well ! I would think many times over before I purchased anything from them.