winky

not sure the proper way to do that but in device manager is port 1 hub 1. just to be clear, the computer its self does not recognize the cutter, "unkown usb device (device descriptor failed)" but i will try putting it on that port again.

I tried that last night as well, just tried it again same deal says 'can not open the output device error initializing cutter' Ive even followed the instructions to disable the driver signature crap windows had, tried to install drivers again and nada. I appreciate everyone's help, i honestly read and tried stuff for about 4 hours last night before i gave up. majority of the post were from when windows 10 first came out... i was hoping there was some kind of fix by now.

Auto correct must have got me on that one... I did download drivers. Sorry. Tried installing drivers threw scal as well.

Cutter has been in storage for about two years got it out yesterday and my computer will not recognize it. I've tried almost everything I could find on the forums.. I'm using sure cuts a lot. But as stated computer doesnt even recognize the cutter. Using the usb cable supplied with cutter to connect to my pc. I'm sure people will need more info. I appreciate any and all help trying to get this thing to work. I did download drivers, even went to another site (I cant remember off the top of my head) and downloaded their drivers. No luck so far. Thanks in advance.