I have owned this machine for over a year and I recently started having issues. I have only used Vinyl Ease vinyl from Amazon. I guess its decent quality. I had no issue cutting any color but recently, it doesn't wanna cut glossy white, I can cut a large decal around 12x12 but it has problems cutting the insides of 1.5 block letters. Now it will only cut simple decals and will cut deeper into the inside of letters. I have tried a new blade, barely have the blade sticking out, 10 grams of pressure and the speed is all the way down. I am unsure what cause this problem that just popped up. I have also tweaked with the blade offset in SCAL3 which helped some but it seemed to of like gotten worse. I havent tried after I reset the settings in the software but I have oiled the guides and blade holder.