Im sorry if this is going to sound a bit direct , but i dont think you got my problem detail. the device is connected through usb , according to installation guide an di read everything on the links provided in the MH installation procedure nothing helped me. what im talking about is the popup you get when you insert the USB device , im not getting this and the cutter is not showing in the device manager.
i can provide screen shot for that.
i installed ftdi driver , usb driver and the inf driver that was provided on the site is useless since the device does not show up in the first place so i can direct it to that inf.
i find this device's software installation to be hardest driver i ever dealt with in my computer carieer since 1998 .