GATOR

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Posts posted by GATOR

  5. Posted

    using windows 10,

     

    getting this message :Security key does not match password. I'm thinking the dongle  driver needs to be updated.

    how do you get into the dongle to remove the old drivers and install the new

     

    thanks in advance

     

  6. Posted

    finally got it figured out tonight. I did like skeetz recommended, went with the keyspan adapter. Plotter is nice, went from a 24"x62" wide cut to 33"x 1800" with the mh driver.

    Some times after cutting the cutter head doesnt return to its origin and I have to hit reset. also on a couple cuts, it just did its own thing and stoped out in the middle of nowhere. anybody else experience this?

    post-861-0-86994200-1353208016.jpg

  9. Posted

    I am using a refine MH871 MK2, windows 7 and flexi starter and I keep getting this in the production manger:

    "cant open port"

    I've got the baud rt set at 4800 on the plotter and in the program, using com 3 and usb connection.

    what am I doing wrong.

    thanks in advance

    oh yeah I cant even get it to cut anything in the "SURE CUTS ALOT PROGRAM" I do an test cut like they show in the video and notheing happens

    post-861-0-10544500-1353032304.jpg

    post-861-0-62519700-1353032560.jpg

  11. Posted

    got the part saturday, installed and no change. I ordered a new MH871 on Saturday and it arrived today. cudos to UScutter for the quick shipments.

    I'm still not cutting action with the new plotter. I have installed the sign blazer software and waiting for a conformation code to be emailed to me.

    I'm using the usb, com 3 port, I'm also using flexi starter, when I try to cut something , I get a "cant open port" in the production manager. Any ideas?

    thanks in advance

  13. Posted

    Hi, this forum has been a great aid to me over the last 5 years but maybe this time it might be my plotter is wore out. I have no down force, You can crank as much down force as it has and its like the blade is just glideing across the vinyl.

    I've checked to make sure the wheels are in the track , thats all good. When I use to turn it off and then turn it on the cutter head would kinda snap to attention, now it just kinda rolls the vinyl on the pinch rollers and the cutterhead doesn't move like it use to. Its will still go back and forth on the track, just no pressure.

    My set up

    Refine MH721

    com3 connection

    flexi starter

    windows 7

    this plotter is 5yrs old, it was bought in 07, maybe its reach its end?

    any help is greatly appreciated

  15. Posted

    I usally leave my computer on, but windows was wanting to run some update and needed to be restarted. Now I cant get my flexi starter to run.

    I keep getting this :

    "cannot find the security key that matches the password"

    I have the dongle installed and its its lit up. Anybody have any ideas?

    thanks in advance

    Gator

  16. Posted

    thanks guys, I can understand them wanting to protect there program, but having to buy it for every computer i thought was a little too much ;)

  17. Posted

    I just purchased flexi starter 8.6. The computer that I'm using it on seems to have ingested a bug/virus prior to program installation. Once I register the flexi program online, am I stuck with the program only on this computer? Or can you put the program on as many computers you want as long as you have the dongle?

    thanks in advance

    G

  19. Posted

    Just bought flexi starter 8.6

    The computer I'm using doesnt have a 9 pin com port . I would like to use the USB port.

    will the refine 721 plotter work with the USB connection?

    When I go thru the set up, it will list :

    com1

    com2

    com3

    lpt1

    lpt2

    lpt3

    tcp/ip

    lpr

    ftp

    file:

    dot4_001

    ishare

    send to microsoft one note port:

    termagatorautoagfa

    I know its not the coms or the LPT's what do i need to tell it?

    thanks in advance

  23. Posted

    thanks joe, I got them moved to another folder, waiting to see if a few more response come in before I yank the program and re-install

    try a reinstall without removing the first install. Sometimes you get the option to do a repair instal;l. You never know.

  25. Posted

    I am having a problem with my Production manager. when I select my plot/cut icon, I get the message:

    MICROSOFT VISUAL C++ runtime library

    run time ERROR:

    Program:c:/program files/flexisign-pro7.5v2/program/app2.exe

    abnormal program termination

    I am using flexi sign 7.5

    I'm trying to avoid an uninstall,  and then reinstall so I dont have to loose my files.

    does anybody know what this message mean and how I can resume normal ops

    all help is greatly appreciated

    thanks

    Gator