Ok, I adjusted the blade according to the Noob manual, BTW, great little manual.
I adjusted the offset, and even slowed the cutting speed. All to no avail.
Called tech support, they said the same things you guys did. Still, no avail.
I just thought of something. What is the shelf life of a roll of vinyl? I bought the cutter, and the vinyl 2 years ago. I got in a car wreck, and just pulled it out this week, hoping to get back on track. Everything was stored in a closet in my house.
Thanks
Jim