jebbie17

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About jebbie17

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  • Birthday 01/01/1

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  1. jebbie17

    Reg marks & clear tape

    I am new to the forum and still finding my way around Sign Blazer. I use Corel a lot but I am still trying to figure Sign Blazer out. To print registration marks, the instruction manual tells you to go to the print tool bar and click on the registration mark icon...in the version that came with my US Cutter MH721 it states that this version of sign blazer does not have registration marks. Does anyone know how to get the registration marks from Sign Blazer software or how to improvize and make them on the print? Any help would be appreciated. Thanks
  2. I am disappointed in some of these comments. I will in my defense post the fact that I took the order for the job because I knew how to cut vinyl, I have worked with people in the past who do this. I did not know a lot about the different types of vinyl but I am very versed in Corel and AI. It isn't like I just woke up and decided that I would do this, we have been in business over 7 years and take pride in everything that goes out this door. It is amazing the assumptions that are made regarding the user. I have a new machine, it is working great, no problems, it is not a us cutter. As for the vinyl that was to be replaced...never received it, never truly expected it. We were bounced around way too much. As for overnight shipping, I was told from Washington the only way to get the machine when I wanted it was to drive up and get it, so I did. As for planning for the job, we received the call 2 days before going to get the cutter. I want to thank everyone for their opinions but it is much like the USCutter...useless! I am sure that there are a lot of people that are pleased with their cutter and products. I hope they are, USCutter seemed to me like a good company, did a lot of research on them before actually buying the cutter. My comments are not a personal attack on USCutter or Garry, they are simply about a product, customer service and making customers jump through hoops to fix problems. I am sorry it didn't work out for us.
  3. jebbie17

    WARNING TO EVERYONE!!

    thank you for the heads up!
  4. Not to worry, you are not alone in your feelings from Memphis. Drove over 10 hours in one day to pick up a machine that doesn't work correctly. Communicated with my "sales rep.", he pushed us off to technical support who did all this troubleshooting crap with us for over an hour and a half then thought that a new machine would be the best way to go. Supposidly, Washington was testing a machine for us 2 fridays ago, a week later I called to see when it was going to arrive, called my sales rep, did not have a clue what I was talking about, of course he was the one that called and told us that they were testing the machine. Told us that he would check into it, if it wasn't shipped, it would ship last Friday overnight and be to us on Monday. All of a sudden Technical support from Washington is calling us asking all the redundant questions that we already went through and started in about troubleshooting with us. I told them that we had been through all this, just wanting to know when and if the machine was coming. Also, sales rep agreed to replace 5 yards of t-shirt vinyl that the machine screwed up, even had 2 other business owners come look at the machine, people that have been doing this for a living for years. They even agreed that it was the machine. The rep then stated that no machine was on its way, no machine had been tested and I would have to talk with my sales rep about the vinyl, they have nothing to do with it. Finally friday afternoon, the tech calls back and stated via voicemail, sure we will get you another machine but we have to send out for yours first, you send yours then we will send ours...Like HE--! You can't even ship out 5 yards of vinyl. We drove to Memphis to pick up a machine, paid cash and you guys couldn't even print out a receipt, you think I am sending a machine back that I don't have a receipt for without another one in hand...I don't think it is my integrity that is in question here! After 2 weeks of playing USCutters games, we have decided to just be done with them. We have a business to run and we had been paying someone else to do our work. We thank you for nothing Memphis, you are about as useless as useless gets. Anyone dealing with Memphis...I wouldn't count on much and if you do get your stuff, you are lucky!
  5. jebbie17

    New from Tennessee

    hello from Louisiana - I am new to this as well