scmaria

Hi Seems like you are having some communication problems. Is it doing this with everything you try to cut? If you like I can start a support request for you and get one of our tech's to help you?

Hi mate, Did you put in a support request about this to our helpdesk? If no, please do so. I think we better hook you up for a remote session to check what kind of communication you are using and make sure all your settings are as they should be Best Regards Maria

Hi, Did you get this resolved? Otherwise please contact our live chat and we will help you sort this out. It could be due to many installation as the friendly forum friends said previously and the configuration file might be corrupted. Tell the support agent that Maria sent you and you want them to take a look at your SignCut configuration file and also to check your export plugins. I can put in a support request in our system for you if you like? Live chat opening hours: Monday - Friday CET Central Europe Time 10:00 - 15:00 CST Central Standard Time (US) 11:00 am - 4:00 pm Best Regards Maria

Eng; So you are hanging around here as well, haha. Glad to see you and thank you for the good review on the remote Therese had with you the other day! Swe; Kul att du också hänger här och tack för den fina recensionen på Facebook du gav efter Therese hjälpte dig via remote häromdagen! =)

Hi Kev, What driver are you using? Try Refine as manufacture and then Refine MH/EH 871 as cutter. Me and Simon is rocking the live chat today, come online in our live chat and we will try to help you. All my contact details is in my signature Maria

Hi, My name Is Maria and I work with sales, marketing and occationally support at Whisqu Graphic AB who develops SignCut. Thank you for the warm welcome you guys gave us. I just want to inform you that we are now available at Facebook where we always post the lastest information and arrange different competitions with SignCut prices. You are also welcome to share your work with us at our Facebook or our newly started Instagram #signcut or follow our days in the office. We also got a new Youtube channel namned "SignCut Academy TV" and we are currently working hard to update and create new tutorials and videos. As my hardcore co-worker Therese said, we will be around a lot more from now to answer your questions and listen to your ideas. You guys are awesome!