Plucka

Hi All, I Think i put this in the wrong section so its now here. I am from Australia and we just came across an issue with out EH721 Plotter. We came across the welcome screen display, so we pressed the red button and things looked better but now it wont let us cut. The Vinyl will scroll up and down so it will vut up and down but it will not cut across and we cannot move it in the pause/option button and try to manually move it the cutter will not move. It is also jammed down and by that i mean when we give the unit power it straight away pushes the eedle down quite hard onto the paper so we had to remove it so we did not stuff up a tip. the other thing is we are getting a small and the motor/unit where the needle sits is getting real hot and it started to smell. If its a MB problem, where can i get them from (do we know of any agents in AUstralia. Thanks again Paul Vinyl cutter model EH721 Date purchased (Date is best, otherwise month and year) around 2007 december Connection method (USB, serial, Parallel) Parallel Software (Signcut, Artcut, Flexi, etc) Artcut Operating system Win XP Material Vinyl only

Thanks, Yeah it sounds bad and i am prtty sure i checked to make sure it had not dropped of the rail but ill check again. Regars Paul

Hi All, I am from Australia and we just came across an issue with out EH721 Plotter. We came across the welcome screen display, so we pressed the red button and things looked better but now it wont let us cut. The Vinyl will scroll up and down so it will vut up and down but it will not cut across and we cannot move it in the pause/option button and try to manually move it the cutter will not move. It is also jammed down and by that i mean when we give the unit power it straight away pushes the eedle down quite hard onto the paper so we had to remove it so we did not stuff up a tip. the other thing is we are getting a small and the motor/unit where the needle sits is getting real hot and it started to smell. If its a MB problem, where can i get them from (do we know of any agents in AUstralia. Thanks again Paul