quick5pnt0

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Posts posted by quick5pnt0


  1. I never even received any samples. Then I just requested a sample again and found this thread. Wouldn't have even wasted my time if I knew how lousy their samples are.

    I know everyone has their own opinion on this but IMHO it wouldn't really kill them to give a small 6"x8" sheet so you can get an idea of how easily the product cuts, weeds, and presses on. Oracle has been very generous with their samples and I in return have thanked them by buying their products. On the other hand 3M gave me the run around so I wouldn't even think of ordering from them again. Thats just the way it works.


  2. Yep I ordered the chip as well and it made a huge difference. On 10 it cuts incredibly slow which is funny since support told me that 50 on the newer machines was the same as 10 on the older ones...big fat lie.

    The combination of the new chip and a authentic Roland blade has made a big big difference. No more ripped up vinyl and the ability to cut tiny detailed decals.  Finally this machine is usable, too bad it took five months to get it to this point.

    :huh:


  3. That sucks, sorry to hear it. Yea it seems like when the kids are in the mid teens they get over stuff like this like nothing. Years ago I had pneumonia that had me layed out for almost a month, but my younger brother who was about 15-17 at the time got over it in a few days like it was nothing.


  4. Same here, after about four months no samples. I'm trying to think back I think MacTac may have emailed me saying I had to call them to tell them what I wanted a sample of (even though they already knew). Either way I never got anything.


  5. Honestly I think they should be ashamed to ask for anything for that chip. It's obvious to me that there is a defect in these machines if they are offering a chip to fix it. Imagine buying a new car and when it doesn't work as advertised the manufacturer tells you you have to buy a part from them to fix it. Not only does it lead me to believe they know it is a defect but also that they blatantly lied to me when I told them about this problem back in June. Instead of giving me the run around they should have stopped selling these machines until they solved the problem. Instead I, and numerous others, paid good money for a machine that is unusable when it come to small graphics...which is exactly what I bought it for.


  6. Well.. Its been ~7 weeks since my first contact with the USCutter support staff about this issue. I have yet to hear any information about a resolution. I'm truly amazed that there are not more angry customers on this board complaining about cutting small details with a cutter that doesn't go below 50. I'm open to suggestions as to what to do at this point. My support ticket has been "closed" with no resolution other than "we are out of 4.3 firmware chips". Is it time for an Ebay sale? Does someone have a 4.3 firmware chip that they'd trade for a 4.5 firmware chip? Just sick of turning down jobs because I can't cut them.

    Same here. When I contacted Uscutter about it I got nothing but the run around. All I kept being told was that although they only go down to 50 that it is the same as 10 on the old machines. I don't buy it and no matter what I do I cannot get my machine to cut properly on anything even remotely small. I've pulled my hair out night after night without any real resolution. I even tried replacing the chinese blade with a genuine roland blade hoping that would help. Still can't cut small details without it destroying the letters.


  7. I just contacted uscutter and they are claiming that there have been changes to the numerical scale and that it is supposed to only go down to 50. Anyone who recently purchased one want to chime in. What firmware version are you running and what speeds does yours go to? 

    Uscutter claims that there is no difference because 50 is like 10 but I find that hard to believe. That would mean that there are only four speed settings instead of eight. Am I getting the run around?


  8. I need some help. I've had my pcut 24" for a couple of days not but no matter what I do I can't get it to cut nice clean lines. I'm trying to cut a domain name and some of the letters come out somewhat clean but with others it either doesn't complete the line or seems to cut into the letter slightly. If you look at the (lousy) picture I've attached you can see what I mean. You can see how it tore up the vinyl around both the outside and inside of O and the other letters have small tears on certain edges.

    Here are all the settings I've tried...

    Press 105-125

    Speed 50-60

    Offset 0-.30mm

    Blade: Half a credit card thickness, also tried less than that. I also tried checking to make sure nothing was stuck on the blade.

    Vinyl: Oracal 651

    The only thing I can think of is maybe this machine can't cut this small. These domain names are 5" long by .40" tall. Unfortunately my pcut doesn't seem to go any slower, the lowest setting it has is 50 for speed. The manual says it can go down to 10 but no matter what I do it was only go from 50-80.

    BTW I've also attached the signblazer SBD file of the domain incase others with the same cutter would like to try it out for themselves.

    Thanks for the help!

    post-5463-12986540156767_thumb.jpg

    test.SBD

    post-5463-12986540172187_thumb.jpg

    test.SBD


  9. Maybe somebody can point me in the right direction. I just got my pcut and have it working but whenever I import EPS files that I made in illustrator the vectors are missing elements. For example if you look at the skull i made below you'll see that everything is there in illustrator but when I import it into signblazer the eye and some other features are missing.

    BTW I have tried saving it as an illustrator 10, 8, and 3 file but none seem to make a difference.

    skull3.eps

    skull3.eps


  10. I submitted a request for samples and got nothing but grief. One of their reps called me but I wasn't at my desk for the call so I emailed them back and was told that I needed to give them this huge list of information about my business. (surprised they didnt' ask for a urine sample as well) After giving them all the information I was willing to give I still got more grief about them needing every question answered. Sorry but I'm not giving out my employee or financial information to anyone and 3M shouldn't even ask.

    In the end it just turned out to be too much trouble. I guess I'll stick with another manufacturer, 3M is way overpriced anyway. Oracal and Avery sent me a bunch of stuff no questions asked.