-
Content Count
546 -
Joined
-
Last visited
Never
Content Type
Profiles
Forums
Gallery
Everything posted by Brandon_Davis
-
Forum Re-organization
Brandon_Davis replied to Brandon_Davis's topic in Community Rules & Announcements
I think we want to stay away from Mods in general at this point... Although we are considering some new themes! -
Make sure you have UAC (User Access Control) off and you are running the install as an administrator.
-
Very Nice...
-
If you want to create a trouble ticket on http://support.uscutter.com -Contact Info (phone & e-mail) -SignCut License -Cutter Make and Model -Operating System & Version If you submit all of that with your error code screenshot I will make sure your problem is addressed by SignCut support and or if there is anything we can do for you. There are options and if we can tread water for a couple weeks I know we will have some kind of fix or a solid update.
-
Frog Dog... As soon as you recieve please give us a call, we want your first experience to be excellent. We will cut that learning curve in half!
-
JSPEK... can we get a pic... That does not make any sense?
-
The LaserPoint is a very operational contour cutter... It lacks full automatic detection of registration marks but can accomplish the same results as a Roland or Graphtec. If money is important I would have to say the Graphtec gives you excellent value!
-
I am glad we got you taken care of... The US Cutter Support Team works hard to make sure problems get taken care of. Mader was a model customer through the entire process, never rude or demanding. I would like to really complement him and thank him for allowing us to work his problem through our system. Thanks Mader!
-
purchased a new (used) Printer/Cutter Need Help
Brandon_Davis replied to Imlost21's topic in Roland Cutting Plotter Support Requests
I am here for you pal... SignBlazer has some unique limitations in it's print cut ability. What you should do is first and foremost start a completely new document in SignBlazer and make sure you set it up to the right size to begin with. Then import your print, then execute the print. Let me know if this helps, anyway I can get you to give me a call? 1-888-298-8143 X7113 ? -
The fact of the matter is... SignCutPro is great software and we are on the verge of an update that will fix all of these issues. We need to be patient and wait. SignCut is providing me daily updates and they are very close. Apple did not make any of this very easy for them. I know that some of these issues are long standing but they have promised to resolve all issues. Look here for updates!
-
US Cutter Announces The Availability of GreenStar Vinyl
Brandon_Davis posted a topic in Community Rules & Announcements
5 Year Calendered Vinyl Available In 25 Vivid Colors Made In The USA http://www.uscutter.com/NEW-GreenStar_c_255.html -
John is right to error on the side of caution... We don't want to be shutdown! But if we can get permission to post I don't see why not.
-
I thought I would wait for you! It is a great idea and we plan on growing it...
-
Forum Re-organization
Brandon_Davis replied to Brandon_Davis's topic in Community Rules & Announcements
We make special effort to isolate support request from plain discussion topics... It is important to us to be able to effeciently address those in need of support! -
Help with cutter
Brandon_Davis replied to sjane_xoxo's topic in GraphTec Cutting Plotter Support Requests
Way to go Jane... So are you using Cutting Master or Robo Master ? Maybe Flexi...? -
871,third time Trying to cut this, STOPS 2/3rds the way.
Brandon_Davis replied to American And Proud's topic in USCutter Refine Cutting Plotter Support Requests
American I can help you this morning... It's 6:30AM here and I am in the office, feel free to call me so we can get you the support you need. 1-888-298-8143 x7113 -
I too will be volunteering my time, but the day before to help prep a large Thanksgiving kitchen that will service thousands in the Seattle area the following day. I am goin to watch football and goto my Mother's to meet my Sister who is flying in with my nephews and brother in law... I have a younger brother and sister who will be in attendance as well. So big family dinner for sure! Good to hear that a few of us decided to volunteer our time!
-
No doubt a great day for you! Congratulations and good luck, "DaD"...
-
I like it a lot... You got SKiLLZ! We need some designs like that here in the support department at US Cutter... I need a WiZARD shirt to hand out to the best tech for the Month... You should get your friend the designer to enter VectorFest 2009 ... Win a new cutter or heat press...
-
I really need help with software
Brandon_Davis replied to kkappy's topic in Instructional Contributions
Wow ... Way to come through in the clutch with almost exactly what was needed! -
This could cause this issue but examining other settings may reveal other issues that could cause this. I think it would be wise for you to visit support.uscutter.com and generate a support ticket. We can help you very quickly!
-
Here at US Cutter we have tested all of our value line cutters with Windows 7 successfully. I am currently having issues with a Graphtec Craft Robo Pro on a 64 bit Windows 7 system. Actually it runs great but the Graphtec Robo Master Pro design software does not want to see the cutter. So we are just using SignCutPro with Illustrator and it works great!
-
Canada shipping is an issue that we can't control due to the unchangeable cost of going across the border. We have many customers in Canada that do business with us because we provide them with everything they need at the best possible value, regardless of the shipping costs. What is it you are trying to buy, what is the address you are trying to ship to, and have you used the website to auto-generate a ship quote? Goto support.uscutter.com and submit a shipping ticket...
-
Happy B-Day John... I am not sure if you eat cake but if you do I hope it is delightful. -Brandon
-
Excellent... International representation! Iamspace you are very welcome here... I hope to see some good posts about that DGI machine. My understanding of DGI cutters is that they are old school Graphtec clones. Pretty dependable I understand. If you get a chance and you like to design you should enter the US Cutter VectorFest: http://forum.uscutter.com/index.php/topic,22443.0.html