Brandon_Davis

Good point - poorly written by me... I was trying to convey that it potentially has the ability to exactly solve that issue.... I have one prototype of many so far that has my preferred adhesive tact and the right blend of flexibile vs. rigid play...

This is a creation so first thing you should do is check that the blade holder tightening screw is not over tightened so that it is rubbing into carriage cover... This happens all the time - not so tight guys!

Ramy ... That is a situation I have found many in and this would exactly help you with that - potentially.

Welcome Welcome Welcome - We love new members!

A good USB TO SERIAL ADAPTER is a valued asset everyone should have...

Contour cutting materials without a backer...

Support and Sales is to different groups and they do have the best price.. I still support USCutter but there are many things that needs to be improved upon.. Actually support and sales are one and the same, no offense... - Hence the name of the Department - Telesales & Information Support

Yeah actually this is a question I have had personally... I never understood what the point of those tiny carrier sheets was. I personally developed my own carrier sheet and came up with a catchy name - Les Lewis and I are trying to develop it for sale on USCUTTER.COM A full size carrier sheet with an adhesive that can hold an release paper or cloth... For now, yes you have to use the small sheets from the 5k-40

Kboyte - a lot of what you are being told is all true what we need to do is bring it all home. Give us a call at US Cutter and we will walk you thru the appropriate steps to eliminate what it isn't and find out exactly what it is. Call in 1-888-298-8143 use the support extension - 1 for english and then 2 for cutter support - will get you into our support queue. We can get you squared away today with a good course of action.

Roy whats your number we can try and call you... Make sure to include the inernational code and what not. Just private message me or better yet e-mail me directly. BRANDOND@USCUTTER.COM

PNC-1100's can go a long way don't give up on it now if you have good use for it.

I was in a meeting... I saw the message come in on my phone and I had Levi take care of it... Loooks like Levi thinks it is not the board and suggest a USB to Serial adapter. I will have Levi post back....

Welcome Roy...!

We are in the process of releasing our own branded paper... As far as blanks go that is an ongoing process - there are already some great suppliers out there.

Yes and No... Down here at US Cutter we can provide you with a flashed firmware chip that should work on your board - It might be a better idea to buy a new board entirely to ensure proper function... Let me get back to you later today on this one.

sjane_xoxo give me a call tommorow lets get you on the phone with one of our support specialists and get you on track with SignBlazer - sounds like you are just having software configuration errors... I have a feeling you are selecting the wrong cutter profile in SignBlazer or perhaps have some port setting issues. Give us a call, it is free! 1-888-298-8143 x7113 My Extension Make sure to tell me your from the forum so we can post back to here to benefit everyone else with our troubleshooting session.

I think you might want to look at a different cutting software... -SignCutPro.com - A free download - "Trial Period" -SignBlazer - A free download from support.uscutter.com -Flexi Starter - This will cost you - it is available from lots of online retail sites Whatever you do grab Inkscape from Inkscape.org and use that to design in. Inkscape is free and you can import your jobs into SignBlazer or SignCutPro... I am sure lots of other guys have good input too - I am just not a big Artcut fan.

Thanks for the great feedback - We will certainly investigate this info... Does anyone else have anything to offer us about the new DyeSub section of USCUTTER.COM ....?

The diagonal line drag is a common symptom of a bad logic board however I really want to review your port settings and software settings... Sometimes the symptoms you are describing create a false positive for a bad logic board thats why we like to do a remote session and really drill into your settings. By the way - don't test with vinyl - use paper and a pen adapter... Maybe you don't have a pen or paper for your cutter - alright just pull the blade and send the cut - Will the cutter do the same diagonal crazy action, yes! Will it do the same "Waiting" yes... Give me a call tommorow if you can 1-888-298-8143 x7113 - I will get you into a session with myself or one of US Cutter's finest.

BannerJohn is very correct about the serial connection being far more secure.... He is also correct about not really needing the speed that USB provides. That being said if you use USB you just need to secure your cables so that they are not yanked or have so much tension on them that they slowly wear out the tightness of the fixture. USB can last a long time but it can be delicate. However if you trip over a firmly screwed down serial connection be ready to buy a whole new machine when it comes crashing down on you... LoL

The USB connector on your laserpoint, does it appear firm and lacking any kind of play what-so-ever... What happens over time, especially if any accidents with the cable have occured - ripping out / tripping on the cable ... Well if the connection is loose or has play in it during a normal cut job the vibration from the cutters operation slowly jiggles the connector out of place with the contacts or causes intermitent disconnects. This issue is possibly purely physical and has nothing to do with your computer, one of the true downsides to the USB connection. What I would like you to do is setup the cutter as you normally would... Open up the Device Manager on your system and expand the ports section so that you can see the USB Serial adapter .. Now execute the cut - if during the cut - the device dissapears from both the device manager and SignCut then this is very likely the issue. If you want to review this information with one of US Cutter's finest please give us a call - 1-888-298-8143

Length Width Depth Weight CP4500 74" 17" 15" 106 lbs This is the info boxed!

First and foremost can you shoot me a reply with your speed and force settings + what program are you using to cut with... Anyway you can take a picture of one of the offending edges and post it here. Also do you just have the one blade and did you at first have it over exposed so that it penetrated the cut strip?

Thanks Cindy, The community here does a lot to keep it up and flowing... Welcome to the board.