Hey all, i apologise if this question has already been answered elsewhere here, but we have had regular problems with our cutter for a while now, and now we cannot get it working full stop.
Here's the situation - our setup is a Creation PCUT plugged into a USB cable into a 4-slot USB adaptor into our Windows XP computer. Ive checked the device manager and matched it to the SignBlazer settings, regarding flow control etc. But no matter what I try, I get the same message: Can not open output device. Error initializing cutter. This is now universal - I cannot cut anything on the cutter. this would happen before, but normally some fiddling around with device manager would get it working again. Now nothing appears to work.
Let me just clarify again : I matched up the settings in Device Manager (i.e. Flow Control: Hardware) with those in SignBlazer, the cutter is online, and Signblazer is detecting it. We have also tried connecting the cutter to our laptop and installing SignBlazer on that, but the same problem occurs there.
Anybody have any ideas what the problem is? I have tried downloading new drivers for it but no effect.
any info would be greatly appreciated people.