Moxiemom

Tried the factory default. Same result. Something is lost in communication. WinPcSign locks up until I turn off the cutter after sending a design now

It loads fine. It happens when I send the design to the cutter. Instead of cutting anything it just feeds the material. I don't know how to put the cutter back to factory default. I don't know that I have ever changed any of the settings other that gpgl and hpgl and I already toggled those back and forth to see if it helped the issue

Either one. If it's sheet the blade just goes diagonally across and says reload media, which freezes WinPCSIgn until I cut the power to the cutter. ON the roll, it just feeds continously with the blade on the right until I turn it off.

I have run a graphtec ce5000-60 and WinPcSign 2012 for the last year with no issues. Now suddenly any design I send the cutter just continually feeds the material thru and cuts nothing. I've tried re-installing the program and the graphtec drivers and restoring my system and nothing is changing. I've been down for two days now and am completely clueless as to how to fix the problem. Someone please help!