Ericjgidney

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Posts posted by Ericjgidney


  1. I have an sc model and everything was working great on it for several months until today. I am trying to cut an 11x11 image and the machine keeps making two or three passes over what was originally cut and is cutting more than its supposed to. I cut this project a couple of days ago with no issues problem just started today. Closed that project and decided to try a different project that I have done before and am recieving the same problem. When reviewing the project in the program everything looks fine. Cutting preview looks right however the cutting preview and the end result are nothin alike. Going to uninstall the program and reinstall it and see if that helps and am running it by serial not USB. Thanks for any help I can get.


  2. I could use someones help. I usually have no issues cutting graphics but when it comes to cutting the raiders logo it pulls off vinyl while cutting. I changed blade offsets, changed blades, changed angle blades, changed vinyl both thicker and thinner and nothing seems to work. This is for a small project like a 4x4 picture. This would not be an issue for a decal but I am using for etching and so it eats the things I need to keep. Sorry and the cutter is an sc model


  3. First time user and I did a graphic but did not want to cut just yet so I attempted to save see the file but when I open I receive "invalid project type" error. Have tried several different ways but not working for me.


  4. When this arrived yesterday I was thrilled till I opened the boxes and found no instructions except the disk so I realized hey they must be on the disk. Then I find the info on the disk and it is a parts list with one very bad picture of what it is supposed to look like assembled. I finally got it put together last night after having to take some screws out and readjusting things. For example the top braces that hold the machine you might want to explain how the brackets go on like place the brackets so that the higher edges sit to the inside etc. just a thought I know it's not rocket science but decent instructions would be a good thing. I have been in sales all of my life and when you send items without decent instructions the customer feels like I bought the equipment that's all the company seems to care about. Maybe it's just me sorry for the rant...