stickyxpressions

k I am still having problems. i have downloaded the new signcut and regestered it. i sill could not intall the illust. ext. i also printed the bullseye and i cut purfect until at the end of every circle the knife went back and fourth creating a line at the the bottom of every circle. also no one answered the question is there a plotter driver. not a usb driver but like a printer driver. if there is let me know. I am gatering together some screan shots of my settings just to see if there is anything out of place. i want to thank you all for your help it has gotten me a litte further. shane

I am on a mac powerBook G4 and also an iBook G4, no intel and Mac OSX 10.4.9. the ploter is the copam. i am using signCut x2-PE and i have used both the USB/Serial Converter that was provided and i bought a Keyspan converter as well. the Keyspan was recomended by Apple Stores and Comp USA as well as the place that I downloaded the driver for the provided converter. with the original converter i couldn't get any communication to the plotter. i would send the file and no budge or anything from the plotter. sounds familliar with a lot of users. as soon as i used the Keyspan i got communication. a good sign but still having problems. i got some strange cuts that i couldn't figure out. look at attached files. i have so many questions and i am going nuts its been 3 long months of nothing and i am upset. here are my questions. 1.) i recieved a small disk with the plotter that my computer cannot read. it said it has drivers on it. my question is there a plotter driver or is there just the USB/Serial Drivers. if there is a printer/Plotter driver that i am not running let me know. willing to try anything. 2.) Am i running the corect sign cut for the mac I am using and the copam. 3.) I have turned down the baud to 4600 i believe (only 1 4500 or 4600). all the machine does after that is move the knife up and down and make a few noises, never cuts anything but after 20 minutes never does anything. thought i would wait at least that long to see if anything happened i have waited longer or just let it set ther but cant remember how long. but i change it back to the 9600 and i cuts but as you can see from the photos it cuts very strange. there is additional cuts insite the image as well as outside. it is as if it is trying to make a curved cut with many striat cuts as possible then it does random cuts as well. the photos of text are one long curve the srait lines are the plotters random the fonts are troy i think and zapfino if wondering. going by what i have told you where sould the baud be set? i also notice that somone had said that there is a setting on the plotter itself for changing the baud. if so where is it on the copam. Again willing to try anything. 4.)i have been to the Network settings and checked the port configurations to make sure they are on or checked and used correctly. they change acording to the USB port you use on you computer, if you have more than one usb port. and i do change them accordingly in signcut under device to the corect port used. as for the "Cutter" window what are the settings needed to run correctly. as per the hanshake and blade offset. etc. Also what sould be the correct settings for the "settings for cutting" window. I am willing to do anything to get this plotter up an running. i just want to fix the problem and get going. please help. Anyone.

yes i am using an after market cable. only reason why is beco=ause the cable provided didn't work or it was not mac compatible. i did som reserch on the cables and this one i baus=ght was the most recomended to use. it specificly gave me drivers for my machine and operating system. i also tried using one that was recomended by radio shack. it was also not compatible with mac. i called the apple store and there tech is the one that refered me to this cable. cost me more but this is the only casble that would communicate with the plotter. i am using a copam 2500 and sign cut. sign cut is also compatible with mac if you know of any other cut program that is better for mac let me know. i am willing to try nanything at this point.!!!!!!

ok i sm connected through a 9pin serial to usb port. sign cut is the program, andasfor grounding i am not sure what you mean. i may have it grounded. i followed instructions exactly about 30 times.

ok our problems have progressed a little. we have a new cable and driver. and we are comunicating to the printer now. the image that i am cutting out is cutting but the knife seems to be making more cuts than it needs to. it also cuts into the image that i want. i have beentold to turn the baud down to 4800 but if i do it acts like it sends but the image never cuts out. if i turn it back up to 9600 it cuts but it cus how i explained before. i bhave als tried sending through menu bar andthe cut button as well. if anyone has had this problem or if you know how to solve mine plese let me know. i have had this plotter for a month and still havent been able tocut anything out yet. i am so irritated and frustrated. please help someone!!!!!!!!!!!

We are using a mac powerbook with sign cut, and the copam 2500 plotter. I had to buy a keyspan USB/9 pin serial port conector in order for the computer to read the plotter. I can now select a port, in order for it to communicte with the plotter. When I send to the plotter, the cutting device moves up and down the vinyl, but never cuts the image. In the sign cut program in the help section, it tells me that I should have information on the plotter in the information dialoge box, and there is none. Do I need, and is there, a driver for the plotter that can be used on a MAC or does anyone have info to solve the problem I am having? In other words the pin is moving and there is communication with the plotter, but I'm not able to cut. If any one else is have a problem communicating with the plotter, the keyspan USB serial adapter is the way to go and we found it on compusa.com.

We have been working on this for a week or so now. We can not get the plotter and the computer to communicate. We are using the USB connection. The instructions for setup are for pcs, but we have a mac. Are there specific instructions for a mac? Also the usb cord included with our plotter wasn't even being recognized, we had to go buy a new cord, but there is still a communication error. It recognize a serial on the new cord, but there is still a communication error. When we are in signcut and send a file to cut nothing happens. Can someone help??

Ok we have the plotter and the software. We got vinyl yesterday. We were totaly ready to get going. But when we send the file to cut nothing happens. We have searched this site, but can't figure out what is wrong. Can anyone help? We have the copam 2500 plotter, we are using signcut software , importing from illustrator and have a mac ibook computer. What are we doing wrong and why aren't the computer and the plotter communicating? The plotter will cut a test, but not an actual job. Sounds similar to problems other users are having. LORI