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Content Count
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0 NeutralAbout susies1955
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Rank
Member
- Birthday 10/19/1955
Contact Methods
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AIM
suek1955
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Website URL
http://tinyurl.com/3we542
Profile Information
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Gender
Female
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Location
northern NY
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Love seeing these. How did you get your tiles to look shiny all over? Very cool. Susie
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Wow, I'm loving these tiles. Would you mind telling me your whole process? Do you put anything on the tile before you lay the vinyl? Is it a certain vinyl? Do you put anything on over top that makes it shiny? Thanks for the photo of the plain tile. Great job, Susie
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I can't wait to see more. Could you post a photo of a new one that hasn't been worked on? I want to see if it is completely smooth or what. Susie
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Ah, thanks for letting me know. Susie
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Really nice. Where do you buy the tiles? Susie
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USCutter Customer Service and Shipping Issues
susies1955 replied to LeviTheDog's topic in Criticism and Complaints about USCutter
Wish we could see a video. US Cutter's customer service is great. Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
I got the replacement a few days ago. Checked it over and they sent me the right one this time, the Silhouette SD. Everything is there and I'm all set. YEHA. Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
I can't imagine living that close to a place like that. I have a hard time living an hour from Gertrude Hawk Chocolate. LOL. Yes, I've talked to two guys on the phone and emailed two and they are all super. Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Dazzel, You know what a blog is don't ya? I have two. Hobby blog: http://susies1955.blogspot.com/ and our Harley Adventure blog: http://alandsueharleyadventures.blogspot.com/ Levi was really easy to talk to. You go in there? You live beside them? Thanks, Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Oh I see. Well it was confusing and I tried hard to get the correct information. They were all real kind. I hope they get things better organized. Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Well update time. I had got nervous about my order on Saturday because I read where it said (Previous Model - Great Price!) The photo showed the Silhouette SD though. I didn't like those "PREVIOUS model" words so I ended up cancelling my order through a ticket and then I called USCutter and spoke to Howard. I had asked Howard by phone and Tom by email if the Silhouette I was getting was the Silhouette SD as the PHOTO showed and they both assured me it was so the order was placed again. I got the cutter today and just as I originally thought. It is the WRONG one. What came was the old Craft Robo. I got a hold of Levi this time and he said it was a known error with sending the wrong cutter and they were working on getting it fixed. He send me a shipping label to print and have it returned at their cost and they would ship the RIGHT cutter as soon as FedEx picked up my package. Even though this whole order has been mixed up and confused I have to say that Howard, Tom and Levi have been great. I wish they would have known the right answer but hey as long as it is getting fixed it is fine. I wonder if I'll get it by Christmas. LOL. Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Thanks DAZZEL. Hey do you have a blog? Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Ok, first off I want to thank everyone for their help on Sat. I just got off the phone with USCutter and the guy (Howard) helped me out so much. He took his time with me asking questions. The Silhouette Bundle I bought comes with everything I need and it is the newest SD model. It looks like I'm going to have a nice Christmas. ) I'll probably be back with questions at a later time. I'm watching all the youtube videos I can find and reading the manual that I found on line. Thanks again, Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
BannerJohn, Yes, I saw that link earlier and I use that if I need to. Thanks. What I'm concerned about is it doesn't list the blade holder with 3 blade caps or the 2 Carrier Sheets or anything but it could be as others have said that it just comes with all of that in the box. I'll have to see what USCUTTER says Monday. Thanks a bunch, Susie -
Did I order the wrong thing? I tried calling the company for two days.
susies1955 replied to susies1955's topic in Pre-sale questions
Mike, Thanks so much. I'm hoping all is well. I will get a hold of US Cutter Monday and find out for sure what's what. I'll sleep better. Thanks for the welcome. I'll be in touch, Susie