I to am having this problem when I cut smaller letters but I just figured that you get what you pay for, I worked in a sign shop for quite a few years and when I left I wanted a vinyl cutter but didn't want to pay the price of a Roland or a Graphtec. All of the machines we used in the sign shop had a way to calibrate the cutting whenever this problem would occur. The Refine has no such way of calibrating the cutting. So it is a real pain when you go to weed small items but I think that might be the nature of the [glow=red,2,300]beast[/glow].