mrtoad
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Hello, I have been trying to call USCutter and the calls do not go through. I used the 888 number, it rings once and then nothing and eventually disconnects. I looked up the toll number and it just rings and rings and rings. I have a problem where I purchased a Graphtec CE5000-60 cutter through USCutter but was never able to hook it to my Mac due to a software problem. It does not come with software for the Mac, you need to have Illustrator for it to work even though on the site it says: "All our vinyl cutters work with Macs using Whisqu SignCut X2 Software." I spoke to Karl a few weeks ago and somebody from support was to call me back 2 weeks ago on this and I have yet to hear back. I am pretty frustrated right now. Karl said he understood the issue, that he was the president of the company and would work it out. I would not have spend so much money for something I can't use. I need help. Mike
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Questions on Contour Cutting with LP and using a Mac
mrtoad replied to mrtoad's topic in LaserPoint Cutting Plotter Discussion
Ken, Thanks, I never got to it yesterday. I had one more question. What is the warranty on the Graphtec? Thanks, Mike -
Questions on Contour Cutting with LP and using a Mac
mrtoad replied to mrtoad's topic in LaserPoint Cutting Plotter Discussion
Ken, Thanks. I believe that is what I will be getting. I just need to get all my costs straight on that and materials. If I order tomorrow, how long does it take to get it generally (I am in NJ). Thanks, Mike -
Questions on Contour Cutting with LP and using a Mac
mrtoad posted a topic in LaserPoint Cutting Plotter Discussion
Hi, I am interested in getting a cutter (my first one) and have some questions. I want to do wall graphics and window graphics in vinyl but also want to contour cut inkjet transfers to put on tshirts via my heat press. My questions before I purchase are these: From what I read I would need to use SignCut with a Mac. Can you do contour cutting with SignCut? I have read issue using USB but with a Mac I will not have any other option. My Mac is an iMac 2.0 GHz with 2 GB RAM. Would I be OK here with the USB? I had read somewhere about static issues or something with the LP. Is this a real concern and is there a way to prevent the issues? I would like to go with the LP due to cost but have considered the Graphtec as it can contour cut as well but it is more than I want to spend if I don't have to. I think that is all for now but I am sure others will follow. Thanks, Mike -
Questions on USCutter LaserPoint 24", 36", or 48" Vinyl Cutter w/ CONTOUR CUTTIN
mrtoad replied to mrtoad's topic in Pre-sale questions
Joe, Thanks for the reply. Sorry I did not respond sooner, things have been very hectic with my day job. I will do some contour cutting searches. Thanks again, Mike -
Questions on USCutter LaserPoint 24", 36", or 48" Vinyl Cutter w/ CONTOUR CUTTIN
mrtoad posted a topic in Pre-sale questions
Hello, I am interested in getting a cutter for a few types of items. I want to do t shirts, wall graphics and window stickers. I also want to do contour cutting on inkjet transfers as well. Does anybody have experience with the USCutter LaserPoint 24", 36", or 48" Vinyl Cutter w/ CONTOUR CUTTING and what do you think of it? I want a nice cutter yet not break the bank. thanks in advance, Mike